Summary
Overview
Work History
Education
Skills
Quilt Making, Painting, floral or anything crafty.
Timeline
Generic

Denise Blessing

New Bloomfield,PA

Summary

Skilled in customer service and client relations. Focus on attention to details, organization and schedules. Always willing to learn new skills.

Overview

22
22
years of professional experience

Work History

Cake Decorator

Sam's Club
Mechanicsburg, PA
05.2018 - Current
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Designed specialty cakes for weddings, birthdays and graduations.
  • Accurately packaged and priced each product according to Sam's Club pricing procedures.

Cake Business Owner

Dee's Creative Cakes
New Bloomfield, PA
01.2017 - Current
  • Consulted with customers to assess needs and propose optimal solutions for cake, cookies and cupcakes.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.

Education Coordinator

JOANN Fabrics And Crafts
Harrisburg, PA
08.2008 - 01.2021
  • Prepared course schedules and managed classroom staffing requirements for enrollment up to 6 students per class.
  • Conducted surveys with students upon course completion to gather feedback for improvement.
  • Answered phones and maintained student records for education department.
  • Directed day-to-day operations of education program and supervised support staff to delegate assignments.
  • Conferred and resolved education-related issues and problems with students and parents.
  • Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.

New Business Assistant

AXA Network / MONY Brokerage
Harrisburg, PA
06.1986 - 06.1986
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Designed and maintain Policy Fee Cheat Sheet, that was developed to help New Business entering information in policy tab be correct, so no delay in agents getting paid commissions.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Dauphin County Technical School
Harrisburg, PA
06.1980

Skills

  • Cake and Pastry Decoration
  • Decorative Finishes
  • Custom Creations
  • Tool Preparation
  • Safe Food Handling Practices
  • Guest Satisfaction
  • Team Cooperation

Quilt Making, Painting, floral or anything crafty.

I love putting smiles on customer faces when they see that one quilt, painting or floral project they just have to have. Card making... Making that perfect card for what ever the occasion may be and personalizing it just for them. The smile on peoples faces makes all crafting worth while, including cake decorating.

Timeline

Cake Decorator

Sam's Club
05.2018 - Current

Cake Business Owner

Dee's Creative Cakes
01.2017 - Current

Education Coordinator

JOANN Fabrics And Crafts
08.2008 - 01.2021

New Business Assistant

AXA Network / MONY Brokerage
06.1986 - 06.1986

High School Diploma -

Dauphin County Technical School

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Denise Blessing