MARIA MUNOZ
Fort Worth,TX
Summary
Competent Accounts Specialist is adept at optimizing financial tasks and administrative processes. Known for meticulous accounting and time management, seeking a role to utilize skills such as problem-solving and detail-oriented skills.
Overview
15
15
years of professional experience
Work History
Accounts Specialist
Crowley ISD
Crowley , TX
07.2012 - Current
- Handled monthly business transactions, accounts payable, accounts receivable, and bank reconciliation of over 100 clients.
- Streamlined administrative support, reducing report preparation time by 20% through effective organization and prioritization.
- Managed financial documentation with 100% accuracy, leading to zero discrepancies.
- Enhanced substitute system, by tracking and compensation processes by 30%, ensuring timely and accurate payments.
- Handled accounting documents, invoice filing, ledger postings, reconciliations, and financial report preparation.
- Prepare annual audit materials.
- Manage email and other correspondence to improve business communication.
- Helped colleagues with daily special tasks.
- Served trusted resource for colleagues seeking guidance on various aspects of account management, fostering teamwork and knowledge sharing.
Member Service Representative
Cook Children's Health
Fort Worth, TX
06.2009 - 12.2011
- Introduced customer service strategy that increased satisfaction by 25% via prompt problem-solving and tailored care.
- Maintained 98% accuracy in patient intake and insurance verification through strong medical terminology and data entry skills.
- Improved inventory processes, reducing errors by 15% and increasing order fulfillment speed by.
- Redeveloped member benefits member structure, strengthening retention strategies and reducing attrition rates by 9% annually.
- Advised customers to become members, giving them 10% off items.
- Realized quality service provision and 100% contract compliance.
- Help numerous customers daily, prioritizing positivity and customer satisfaction.
- Preserve referral data adhering to strict HIPPA confidentiality.
Education
Some College (No Degree) - Business Administration Finance Present
Tarrant County College
Fort Worth Skills
- Administrative Support, Financial Acumen, Insurance Verification, Multi-Tasking, Microsoft Office Proficiency
- Organizational Skills, Time Management, Attention to Detail, Confidentiality, QuickBooks Knowledge
- Problem-Solving Genius, Appointment Coordination, Transaction Processing, Credit Management, Collections
- Bank Reconciliation, Accounts Receivable / Payable, Customer Satisfaction, Electronic Medical Records
- Medical Office Expertise, Effective Communication, Data Entry, Cross-Functional Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Accounts Specialist
Crowley ISD
07.2012 - Current
Member Service Representative
Cook Children's Health
06.2009 - 12.2011
Some College (No Degree) - Business Administration Finance Present
Tarrant County College