Ziah Granger
Arnold,MO
Summary
Dedicated customer service professional with extensive experience in workplace organization, food preparation, and adherence to sanitation regulations. Recognized for strong leadership abilities, adaptability to new challenges, and consistently delivering high-quality results under pressure. Proven track record of enhancing team performance and significantly boosting customer satisfaction through efficient practices. Committed to further improving operational standards and fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Great Harvest Bread Co.
Henderson, NV
06.2024 - Current
- Assembled and served meals according to specific guest requirements.
- Trained, managed and motivated employees to promote professional skill development.
- Performed start-of-day tasks including monetary organizing, handling personalized orders, and overall store preparation.
- Handled slicing, decorating, bagging, labeling, and shelving of various food items for retail display or personalized requests.
Front Counter Barista & Hardware
Plain Hardware
Leavenworth, WA
05.2022 - 09.2022
- Prepared and served a variety of different espresso drinks, teas, and other beverages.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Memorized recipes and educated customers on menu items as well as provided samples of daily brews.
- Restocked counter and general store areas and learned expertise in hardware products and services to better assist customers.
Courtesy Clerk
Smith's Food & Drug Stores
Henderson, NV
07.2020 - 05.2021
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Maintained store cleanliness and sanitation through store sweeps, clearing spills, and bathroom cleaning.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
Education
High School Diploma -
University of Nevada
Las Vegas, NVSkills
- Cash Handling
- Food Preparation
- Product Management
- Point Of Sale Systems
- Workplace Memorization
- Efficient Order Processing
- Product Upselling Expertise
- Operating Espresso Equipment
- Adaptability To New Environments
- Detail-Oriented Cleaning & Organization
Hobbies and Interests
- Drawing
- Financing
- Psychology
- Car detailing
- Cleaning and Organization
- Studying Japanese and Korean
References
References available upon request.
Timeline
Food Service Worker
Great Harvest Bread Co.
06.2024 - Current
Front Counter Barista & Hardware
Plain Hardware
05.2022 - 09.2022
Courtesy Clerk
Smith's Food & Drug Stores
07.2020 - 05.2021
High School Diploma -
University of Nevada
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