Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sepan Ali

Summary

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful with over 7 years of experience in logistical operations. Talented in training and scheduling employees to sustain production needs. Professional and clear communicator, capable of supreme efficiency while boosting morale through constructive employee feedback and staff meetings.

Overview

7
7
years of professional experience

Work History

Linehaul Coordinator

FedEx Ground
08.2022 - Current
  • In charge of leading a group to achieve the Fedex golden standard on a daily basis of making sure trailers were dispatched efficiently and safely
  • Coordinated with multiple FedEx hubs around the region to monitor freight arrival times and provide assistance in moving said freight anywhere in the country
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Maintained accurate logs of all dispatches daily as well as ensuring overall awareness with team
  • Presented with accolades based on stellar performance and leadership skills.

Operations Administrator

FedEx Ground
05.2021 - 08.2022
  • Responsible for processing all incoming trailers as well as their dispatch, scheduling all drivers in their respective tractors, maintaining a strong relationship with said drivers
  • Kept up to date with all safety protocols to ensure proper guidelines and steps are followed by drivers and package handles
  • Handling all data management and analysis of routes/mileage as well as equipment inquiry documents
  • Providing excellent customer service by retrieval, processing and/or storing customer packages
  • Trained in how to properly follow the processing/disposal protocols of hazmat packages
  • Completed and assisted in safety maintenance checks on tractors and trailers on a daily basis
  • Improved and maintained the station's standings as one of the best within the district.

Package Handler

FedEx Ground
02.2020 - 05.2021
  • Performed labor and data collection work to ensure all packages are scanned into their respective trailers
  • Assisted load area manager in properly securing, shutting down, and dispatching all trailers on dock
  • Followed safety regulations to maintain safe work environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Car Salesman

Eagle Auto Sales
07.2017 - 02.2020
  • Improved social media presence on multiple apps including keeping the website up to date on current inventory as well as responding to customer(s) requests via email
  • Sold more used cars during weekends than some full-time employees regularly
  • Helped curate and make a welcoming environment to relieve the intimidation factor of buying/leasing a car
  • Able to identify what the customer needed in a vehicle with ease and make a sale on the spot

Lead Check-in Specialist

Boombinere LLC
08.2016 - 01.2019
  • Responsible for the processing and data entry of all incoming packages, checking and processing local customers packages, as well as any and all customer requests for held items within their account(s)
  • Promoted to Lead Check-in Specialist due to being fluent in Kurdish while also having great customer service skills
  • Assisted in making, filling, wrapping, strapping and placing pallet boxes onto a trailer via forklift
  • Engaged with new as well as current customers to help promote and understand the company's services and prices
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.

Education

Bachelor of Science - Biology

Middle Tennessee State University
Murfreesboro, TN
05.2025

Skills

  • Records Maintenance
  • Workload Management
  • Relationship Building
  • Decision-Making
  • Assignment Delegation
  • Telephone Etiquette
  • Customer Relations
  • Safety Processes and Procedures
  • Issue Resolution

Timeline

Linehaul Coordinator

FedEx Ground
08.2022 - Current

Operations Administrator

FedEx Ground
05.2021 - 08.2022

Package Handler

FedEx Ground
02.2020 - 05.2021

Car Salesman

Eagle Auto Sales
07.2017 - 02.2020

Lead Check-in Specialist

Boombinere LLC
08.2016 - 01.2019

Bachelor of Science - Biology

Middle Tennessee State University

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Sepan Ali