Daissy Sanchez
Los Angeles,CA
Summary
Driven, motivational Shift Leader work in Ono Hawaiian BBQ industry for past 2 and a half years to present. Dedicated to providing superior guest experience. Enthusiastic and positive leadership approach inspired dedicated, customer-focused teams.
Overview
3
3
years of professional experience
Work History
Shift Leader
Ono Hawaiian BBQ
Los Angeles, CA
09.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Updated our daily sales into the system.
- Checked and verified work hour summary for every employee.
Education
High School Diploma -
Wallis Annenberg High School
Los Angeles, CA06.2020
Skills
- Daily workflows
- Safety processes and procedures
- Staff education and training
- Complaint resolution
- Cash Handling
- Data Entry
- Teamwork and Collaboration
- Client Service
- Able to multi-task
- Training and mentoring
- Able to work under pressure
- Reliable employee
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Shift Leader
Ono Hawaiian BBQ
09.2019 - Current
High School Diploma -
Wallis Annenberg High School