Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Anderson

Tori
North Las Vegas,NV

Summary

Driven and visionary leader with talent for strategic decision-making and fostering innovation. Possesses deep understanding of business operations, combined with expertise in financial management and organizational development. Committed to driving growth and enhancing company performance through transformative leadership and or task. I am a single mom of 2 from Georgia I am on a goal driven mission to be successful for me and my children.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

Program Supervisor

Cnlv Safekey
North Las Vegas, Nevada
03.2018 - Current
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
  • Assuring customers students/parents that needs are fit for program succuss overall maintaining a safe environment for students.

Customer Service Representative

Sykes Call Center
02.2020 - 10.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information to satisfy customers

General Laborer

People Ready Temp Agency
05.2019 - Current
  • On call job. Mostly events, performed general housekeeping and cleaning tasks.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.

CEO

Prima Donna Peach Llc
03.2021 - Current
  • My personal small business for beauty services I developed key operational initiatives to drive and maintain substantial business growth.
  • Drove profitability with thorough financial analysis and strategic decision making.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.

Education

High School Diploma -

Legacy High School
North Las Vegas, NV
05.2018 - 05.2025

Skills

Customer focus

Strategic visioning

Problem-solving abilities

Planning and coordination

Management team leadership

Teamwork and collaboration

Multitasking

Adaptable and flexible

Staff management

Reliability

Attention to detail

Continuous improvement

Succession planning

Crisis management

Certification

Cpr

Timeline

Cpr

10-2023

Recognizing and reporting child abuse

08-2021

Signs and symptoms of illness with blood borne pathogens

08-2021

CEO

Prima Donna Peach Llc
03.2021 - Current

Customer Service Representative

Sykes Call Center
02.2020 - 10.2020

General Laborer

People Ready Temp Agency
05.2019 - Current

High School Diploma -

Legacy High School
05.2018 - 05.2025

Program Supervisor

Cnlv Safekey
03.2018 - Current

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Victoria AndersonTori