Dominic Righetti
Buffalo,NY
Summary
Highly motivated Recruiting Manager looking to use my skills, personality and compassion to increase revenue and sales production.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Account Representative
American Coradius International LLC
Amherst , NY
09.2020 - Current
Collections Specialist
American Coradius International LLC
Amherst , NY
09.2020 - Current
- Counseled customers on payment options and arranged installment agreements.
- Maintained high volume of calls and met demands of busy and productive group.
- Processed payments and applied to customer balances.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Recruiting Manager
Supplemental Health Care
01.2012 - 12.2018
- Exceeded monthly nurse count and revenue goals
- ● Staffed travel Registered and Licensed practical nurses across the country
- ● Acknowledged nurses needs to find them the correct position
- ● Used personal skills to convince nurses to relocate for a 13-26 week assignments
- ● Gained trust with nurses to maintain a 95% retention rate
- ● Proactively collected compliance from nurses to make sure they can report to work on the start date provided by the client
- ● Used problem solving skills to help travelers with any issues that would prevent them from traveling outside of their local or current location
- ● Counseled nurses, worked to be their main point of contact for personal and professional issues after regular business hours
Recruiting Manager
General Health Care Resources
05.2018 - 10.2018
- Staffed travel Registered and Licensed practical nurses across the country
- Acknowledged nurses needs to find them the correct position
- Used personal skills to convince nurses to relocate for a 13-26 week assignments
- Proactively collected compliance from nurses to make sure they can report to work on the start date provided by the client
- Used problem solving skills to help travelers with any issues that would prevent them from traveling outside of their local or current location
Recruiting Manager
Supplemental Health Care
04.2014 - 10.2017
- Acknowledged nurses needs to find them the correct position
- Used personal skills to convince nurses to relocate for a 13-26 week assignments
- Proactively collected compliance from nurses to make sure they can report to work on the start date provided by the client
- Used problem solving skills to help travelers with any issues that would prevent them from traveling outside of their local or current location
- Counseled nurses, worked to be their main point of contact for personal and professional issues after regular business hours.
Sales Representative
Brady Corporation
08.2013 - 04.2014
- Exceeded monthly quotas
- Used probing skills and product expertise to uncover sales opportunities and convert calls to orders
- Increased the order value by suggesting complementary products that the customer will need to complete a project
- Added value to our customers ordering experience by understanding their needs, and guiding them to the right products .
Federal Student Loan Debt Advisor
Wyndham Professionals
12.2012 - 08.2013
- Exceeded monthly goals bi Determine customer’s financial ability to offer alternate payment programs and methods.
- Found solutions for customers to help their financial situation Exceeded over 150 calls per day.
Quality Assurance Agent
Mueller Services
02.2012 - 08.2013
- Prepare reports for final review by Insurance Underwriter Check and edit reports Edit replacement cost tool for profit accuracy.
Mortgage Debt Advisor
American Coradious
07.2010 - 12.2012
- Exceeded monthly goals Negotiated payment arrangements with customers to avoid mortgage delinquency, foreclosures and repossessions Determined the customers financial ability to offer alternate payment programs and methods.
Credit Card Debt Advisor
03.2009 - 07.2010
- Responsible for contacting customers regarding unpaid bills Exceeded monthly goals Make phone calls, write letters, and use other automated systems to keep track of overdue accounts Provided a list of ways to help customers.
Credit Card Debt Advisor
08.2007 - 03.2009
- Exceeded monthly goals Determine customer’s financial ability to offer alternate payment programs and methods.
- Found solutions for customers to help their financial situation Exceeded over 150 calls per day.
Education
High School Diploma -
Niagara Wheatfield
09.2002 - 06.2006
Skills
Excellent Communication
Interpersonal Communication
Customer Service
Timeline
Account Representative
American Coradius International LLC
09.2020 - Current
Collections Specialist
American Coradius International LLC
09.2020 - Current
Recruiting Manager
General Health Care Resources
05.2018 - 10.2018
Recruiting Manager
Supplemental Health Care
04.2014 - 10.2017
Sales Representative
Brady Corporation
08.2013 - 04.2014
Federal Student Loan Debt Advisor
Wyndham Professionals
12.2012 - 08.2013
Quality Assurance Agent
Mueller Services
02.2012 - 08.2013
Recruiting Manager
Supplemental Health Care
01.2012 - 12.2018
Mortgage Debt Advisor
American Coradious
07.2010 - 12.2012
Credit Card Debt Advisor
03.2009 - 07.2010
Credit Card Debt Advisor
08.2007 - 03.2009
High School Diploma -
Niagara Wheatfield
09.2002 - 06.2006