Sonja Hamilton
Litchfield,IL
Summary
Office manager handling billing, funding, payroll, CVR, Vitu, payoffs, and compliance support in an automotive office setting. Processes title work, accounts payable and receivable, scanning, filing, and data entry while keeping transactions moving accurately. Supports aftermarket sales and document control across high-volume dealership workflows.
Overview
12
12
years of professional experience
Work History
Office Manager
Napleton Automotive
Saint Peters, MO
08.2023 - Current
- Supervised office staff keeping daily operations organized through clear procedures and follow-up.
- Handle 100% of payroll entries with consistent attention to timing, accuracy, and confidentiality.
- Process 15-40 dealer funding files daily while keeping records accurate and ready for review.
- Manage CVR and Vitu compliance tasks, maintaining clean data entry and supporting title processing.
- Coordinate accounts payable and receivable tasks, including reconciliations, vendor follow-up, and customer account management.
- Track payoffs, aftermarket sales, scanning, and filing to keep supporting documents organized and accessible.
- Support title clerk work by preparing paperwork, updating records, and handling routine office follow-through.
- Use bookkeeping discipline to support financial data entry, reporting, and general dealership office operations.
Finance Associate
InstaCredit Automart
Collinsville, IL
02.2022 - 04.2023
- Processed 15-40 customer files daily while keeping clerical records organized and accessible.
- Managed phones, voicemail, and message routing to direct calls to the appropriate individuals.
- Prepared CVR and tax documents for new car sales while supporting title processing tasks.
- Processed repo and redemption requests, impound retrievals, and invoice documentation in support of financing work.
- Validated insurance and CPI details while managing contract modifications and delivery appointment scheduling.
- Reviewed new credit applications and qualification details to support finance associate responsibilities.
Office Manager
Meineke Car Care
Troy, IL
08.2020 - 01.2022
- Supervise office staff and coordinate daily workflow to maintain smooth office operations.
- Organize procedures and clerical workflows to improve office efficiency and support consistent service delivery.
- Communicate with clients, handle front desk needs, and support service writing with clear customer follow-up.
- Maintain office supply inventory and complete filing to keep records current and accessible.
- Support bookkeeping, accounts payable, and account reconciliation tasks while managing daily clerical activities.
Office Assistant
Calverts Express Auto Service & Tire
St. Louis, MO
03.2018 - 02.2020
- Supervised office staff and kept daily operations organized through clear procedures and follow-up.
- Managed bookkeeping tasks, including accounts payable, account reconciliation, and records maintenance.
- Coordinated vendor communication and office supply inventory to keep materials available for daily work.
- Performed clerical support, including filing, data entry, and general office coordination.
- Maintained professional client communication and resolved routine service questions at the front desk.
Cashier
Nike Warehouse via Aramark
Saint Peters, MO
08.2014 - 01.2018
- Assisted customers in finding or ordering merchandise and resolved complaints promptly.
- Processed cash, check, and credit transactions accurately while handling returns and exchanges.
- Counted cash drawers and maintained accurate end-of-shift totals.
- Stocked merchandise to keep the sales floor organized and product available.
Education
High school diploma - undefined
Beaumont High School
St. Louis, MO05.2008
Skills
- Accounts payable
- Accounts receivable
- Bookkeeping
- Payroll
- Account reconciliation
- Title processing
- Floorplan reconciliation
- Dealership accounting software
- Accounts receivable aging
- Office management
- Vendor management
- Front desk
- Human resources
- Management
- Contract administration
- Compliance documentation
- Customer account management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Office Manager
Napleton Automotive
08.2023 - Current
Finance Associate
InstaCredit Automart
02.2022 - 04.2023
Office Manager
Meineke Car Care
08.2020 - 01.2022
Office Assistant
Calverts Express Auto Service & Tire
03.2018 - 02.2020
Cashier
Nike Warehouse via Aramark
08.2014 - 01.2018
High school diploma - undefined
Beaumont High School