Austin Okoli
Perth ,WA
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
4
4
years of professional experience
Work History
Business Analyst
ARC
07.2023 - 01.2025
- Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
- Supported successful product launches with detailed market analysis and competitive positioning strategies.
- Improved data governance with establishment of standardized protocols, ensuring consistency and accuracy across datasets.
- Enhanced user experience on company website by analyzing user feedback and implementing necessary adjustments.
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
Business Analyst
Dialog IT
06.2022 - 05.2023
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Business Systems Analyst
Mercer Administration Services
07.2021 - 01.2022
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Enhanced customer experience by streamlining online transaction process, making it more intuitive and user-friendly.
- Identified and mitigated potential risks to business operations by conducting detailed systems analysis and implementing preventive measures.
Education
Master of Science - Business Information Systems
Victoria University
Melbourne, VICMaster of Science - Information Technology
Torrens University
Adelaide, SASkills
- Data analysis
- Process improvement
- Requirements gathering
- Business process modeling
- SQL and data management
- Project management
- Data visualization
- Agile methodologies
- Time management
- Communication
Certifications and Licenses
- AWS Certified Solutions Architect - Associate
- Certified Professional in Agile Project and Delivery Management (ICP-APM)ICAgile
- Graduate Certificate Data Science & AI - UTS
Profession Relevant Skills
- Effective at evaluating system performance, finding indicators and discovering how changes in operations will improve results and meet goals.
- Excellent at assessing the performance of organizations and individuals to take corrective action or make improvements.
- Strong ability to motivate, direct and develop personnel.
- Solid experience in management analysis and all aspects of business analysis practices giving me deep knowledge about what helps operations improve in efficiency.
Timeline
Business Analyst
ARC
07.2023 - 01.2025
Business Analyst
Dialog IT
06.2022 - 05.2023
Business Systems Analyst
Mercer Administration Services
07.2021 - 01.2022
Master of Science - Business Information Systems
Victoria University
Master of Science - Information Technology
Torrens University
Similar Profiles
Julia VelizJulia Veliz
After School Program Coordinator at ARCAfter School Program Coordinator at ARC
Edouard NicolaeEdouard Nicolae
Project manager in construction at ARCProject manager in construction at ARC
Joshua CunninghamJoshua Cunningham
Transportation Driver at ARCTransportation Driver at ARC