Brionna Lusma
Los Angeles,CA
Summary
Responsible and reliable individual with experience in customer service and sales. Knowledgeable about product merchandising, customer needs, and problems. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Able to work well under pressure and as a team member.
Overview
3
3
years of professional experience
Work History
Cashier
Chipotle
09.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
DD's Discount
12.2020 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Arts - Theatre Arts
Los Angeles Southwest College
Los Angeles, CA05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Effective Communication
- Work Ethic and Integrity
- Creative Thinking
- Quick learner
Timeline
Cashier
Chipotle
09.2022 - Current
Retail Sales Associate
DD's Discount
12.2020 - 07.2021
Associate of Arts - Theatre Arts
Los Angeles Southwest College
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