Daniel Meadows
Polk City,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, coaching and mentoring sales and customer service associates, with talent for interacting with staff at all levels of organization and public.
Overview
18
18
years of professional experience
Work History
Pro Sales Specialist Commercial Accounts
Lowe’s Companies, Inc.
04.2023 - Current
- Use consultative selling techniques to gain new business and grow current accounts. Identify Pros, and register them for financing and loyalty programs.
- $1,000,000 in Sales in less than 6 months, while mentoring new Pro Team members, consistently exceeding sales goals.
- Utilize CRM to grow new and existing Pro accounts, leverage their buying data and business patterns to increase Pro Penetration from 26% to 35% monthly.
- Provide top level service to commercial clients, completing vendor orders and POs with accuracy to reduce error costs, ensure accurate and timely deliverables.
Residential Property Manager
Ace's Management Services LLC
06.2016 - 04.2023
- Oversaw move-in/move-out processes for short-term rental portfolio of 30 plus properties in Polk and Hillsborough counties.
- Regularly inspected, repaired, and maintained property grounds to identify potential problems or safety hazards that required immediate attention.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Improved tenant satisfaction by addressing concerns promptly using good communication.
Sr Data Quality Assurance Tech, Software Lead
International Gaming Technology, IGT
07.2009 - 04.2014
- Improved data quality by implementing stringent validation processes and error-checking techniques.
- Collaborated with cross-functional programming teams to identify and address data inconsistencies, leading to improved data integrity across game software.
- Audited generated data for all games, pre and post production. Collaborated with Deloitte & Touche (Canada) for 3rd party audit approval, to ensure jurisdictional accuracy and working paper compliance.
- Trained junior analysts on best practices for data quality assurance, foster strong culture of accuracy within team.
Traffic Analyst Unit Manager, Collections
GC Services Call Center
05.2006 - 07.2009
- Unit Manager of a 6 person team, responsible for the financial production of multiple projects within the call center.
- Modified and audited collection criteria to fit business and client needs.
- Created, verified, and audited dialer results files for presentation to the client.
- Utilized Avaya and other software to create, verify, and run outbound calling campaigns while controlling inbound traffic.
- Documented all production activities with real-time reports, and created new reports for data collection.
- Designed new collection strategies and training methods within the TA Station.
- Worked in Reporting for 8 months using SQL and Access to generate all company reports.
Education
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Polk State College
Some College (No Degree) - Business Adminstration
Polk State College
Skills
- Relationship Building
- Client Relations
- Customer service, care
- Upselling, Cross Selling
- Team Collaboration
- Sales expertise
- CRM & Advanced CRM
- Account Management
Timeline
Pro Sales Specialist Commercial Accounts
Lowe’s Companies, Inc.
04.2023 - Current
Residential Property Manager
Ace's Management Services LLC
06.2016 - 04.2023
Sr Data Quality Assurance Tech, Software Lead
International Gaming Technology, IGT
07.2009 - 04.2014
Traffic Analyst Unit Manager, Collections
GC Services Call Center
05.2006 - 07.2009
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Polk State College
Some College (No Degree) - Business Adminstration
Polk State College
Accomplishments
- President's Club for $1,000,000 in Annual Sales, accomplished my entire 2024 annual Goal in 6 months and 2 days time
Additional Information
My current role as a Pro Sales Specialist - Commercial Sales at Lowe's Store# 2457 in Auburndale, FL has allowed me to learn a great deal about the construction industry. I currently possess a decent understanding of the industry, materials used, and the vocabulary needed to communicate. You could anticipate minimal ramp-up time in this area, and I am quick learner as it pertains to all other material. As a backup to the main sales professional, Chase Deadmon, I have processed Lowe's PO's in the past for McGrath, Mobile Modular, and Mobile Mini. My current Pro team and management team would describe me as a dedicated, highly motivated hustler, that is relentless in my pursuit of sales and customer satisfaction.
Similar Profiles
Juan Carlos LeyvaJuan Carlos Leyva
Asset Protection & Safety Manager at Lowe’s Companies, Inc.Asset Protection & Safety Manager at Lowe’s Companies, Inc.
Vanessa MillsVanessa Mills
Talent Sourcer at Lowe’s Companies, Inc.Talent Sourcer at Lowe’s Companies, Inc.
Tracy HalleyTracy Halley
Head Cashier at Lowe’s Companies, Inc.Head Cashier at Lowe’s Companies, Inc.