Accomplished Channel Manager with proven skills in developing profitable partnerships and surpassing sales targets. Highly driven in identifying, pursuing and capitalizing on channel sales opportunities. Articulate and decisive with excellent judgment for developing successful strategic plans.
Overview
18
18
years of professional experience
Work History
Pro Services Sr Sales Specialist
D&H Distributing
Harrisburg, PA
12.2022 - Current
Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
Identified customer needs, developed customized solutions, and provided knowledgeable advice.
Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Collaborated with others to discuss new opportunities.
Experience
Relationship Manager
Virtucom, Inc
09.2021 - 05.2022
Worked directly with upper level school staff such as Technology Directors, CTO/CIO, Procurement,
Instructional Technology and other school decision makers or departments
Consulted school districts
on technology trends, network infrastructure, managed services, professional services and hardware
procurement
Developed and maintained relationships with key account in Georgia along with secondary accounts in
Texas, Indiana and North Carolina
Maintained working knowledge and relationship with key partners such as Lenovo, HP, Dell, ViewSonic,
Microsoft and Intel
Prepared and updated business plans for assigned accounts to track opportunities, district strategies,
and business progression
Maintained pipeline, activity as well as deal progression within the CRM system
AttendedTechnology Education conferences in Texas and Georgia to represent Virtucom and our
services
Delivered presentations, proposals and attended pre-bid conferences
Experience with RFP, RFQ, RFI for public sector services with sole focus on public school districts
Primary contact to escalate, manage and see any issues addressed to completion via middle
management and executive management.
Account Manager
Virtucom, Inc
11.2019 - 09.2021
Cultivated and maintained relationships with K-12 School Districts to understand and assess their
Technology needs to help them effectively educate K-12 students
This includes devices, Interactive
Flat Panel Displays, Security Cameras , Extended Warranties/Accidental Damage protection for new
and existing devices along with Professional Development
Partnered with Major OEMs and Distribution Partners to support devices and services
Supported day to day service and support needs.
Sr Client Services Representative Digital
Dan Worden - page 1, Bank of America
02.2018 - 11.2019
Assisted Preferred Clients perform digital banking transactions
Provided level II technical support and trouble shooting for browsers, tablets and mobile devices.
Appalachian Trail Thru Hiker, Bucket List Inc
04.2017 - 06.2017
Sucessfully hiked one quarter (547 miles) of the Appalachian Trail from Springer Mountain, Georgia to
Atkins, VIrginia
My hike was unsupported, I had to plan and execute all aspects of a long distance backpacking trip
for myself and my trail dog
This included planning daily mileage, water sources and camp sites along
with how much food to carry and where to resupply
I had to over come and adapt to difficult situations
caused by steep climbs over mountains while battling the heat, cold and rain
After leaving the trail I
returned to NY to spend time with family.