Carmela Swanson
Franklinville,NJ
Summary
Dynamic Pro Sales Specialist with a proven track record at Lowe's, excelling in solution selling and customer engagement. Expert in building strong contractor relationships and driving sales growth through effective presentations and strategic prospecting. Recognized for enhancing team culture and ensuring customer satisfaction, consistently achieving project goals.
Overview
17
17
years of professional experience
Work History
Pro Sales Specialist
Lowe's
11.2008 - 09.2025
Job responsibilities included but not limited to the following
•Working with contractors to build their business through sales and sourcing.
•making calls to encourage consumer spending in store
• Building quotes and contracts such as windows, doors, flooring, among other jobs
•assisting customers with their daily shopping
•driving team culture and involvement.
•Worked as fulfillment lead taking and acquiring orders over the phone and online
•calling customers to ensure they have everything for their projects
Education
High School Diploma -
Williamstown High School
Williamstown NJSkills
- Sales presentations
- Value proposition development
- Solution selling
- Objection handling
- Sales planning
- Brand awareness
- Strategic prospecting
- Pipeline management
- Closing techniques
- Upselling strategies
- Cold calling
- Performance tracking
- Territory management
- Direct sales
- Industry expertise
- Inside sales
- Customer retention
- New business generation
- Email marketing
- Forecasting
- Budget management
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Customer satisfaction
- Team leadership
- Active listening
- Decision-making
- Customer engagement
- Relationship building
- Product knowledge
- Sales process
- Goal setting
- Professionalism
Timeline
Pro Sales Specialist
Lowe's
11.2008 - 09.2025
High School Diploma -
Williamstown High School
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