Ross Ferlita
Tampa,FL
Summary
Motivated and results-driven real estate professional with a combined 4 years of experience in residential and commercial property sales. Adept at building strong client relationships, negotiating deals, and providing exceptional customer service. Seeking to leverage expertise and local market knowledge to drive sales growth and contribute to the success of MI Homes as a new home sales consultant. Committed to exceeding sales targets and enhancing client satisfaction through a customer-centric approach and effective marketing strategies. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
19
19
years of professional experience
Work History
Sales Specialist Millwork and Lowes Pro Sales Specialist
Lowes Home Improvement Retail
08.2020 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Residential Home Sales
Solaris Realty Group
04.2022 - 12.2022
- Prospect home buyers and sellers
- Market to buyers and sellers on multiple social media platforms
- Conduct residential home showings to buyers
- Conduct open houses and communicate with a variety of walk in prospects.
Residential Home Sales
Keller Williams
01.2021 - 03.2022
- Prospect home buyers and sellers
- Market to buyers and sellers on multiple social media platforms
- Conduct residential home showings to buyers
- Conduct open houses and communicate with a variety of walk in prospects.
Residential Home Sales
Century 21 Beggins
06.2020 - 12.2020
- Prospect home buyers and sellers
- Market to buyers and sellers on multiple social media platforms
- Conduct residential home showings to buyers
- Conduct open houses and communicate with a variety of walk in prospects.
Outside Sales
Labelvalue
03.2009 - 06.2020
- Business to business outside sales for manufacturer of custom printed labels used in packaging industry
- Prospected product manufacturers, converted prospects into clients and managed sales cycle to close
- Managed existing accounts and assisted in design of product packaging and labels from conception to final product.
Commercial Real Estate Sales
Property Pro
05.2008 - 02.2009
- Sell and lease commercial properties
- Find locations for lease or purchase for clients
- Convert prospects into clients and manage sales cycle to close.
Outside Sales
Eagle Roofing Products Florida LLC
01.2007 - 04.2008
- Business to business outside sales for manufacturer of concrete roof tile
- Prospected custom home builders and roofing contractors
- Created and managed marketing plan for target builders.
New Home Sales
US Homes
09.2005 - 12.2006
- Sell and close new homes to primary home buyers and investors
- Increased customer satisfaction by effectively addressing and resolving new homebuyer concerns and questions.
- Collaborated with construction teams to ensure timely completion of new homes, resulting in a high level of client satisfaction.
- Managed sales process from initial inquiry to closing, ensuring seamless transactions for all parties involved.
- Developed strong relationships with local real estate agents to facilitate referrals and increase overall sales volume.
- Coordinated closings between legal departments, title companies, mortgage brokers, and homeowners to ensure smooth transactions without delays or complications.
- Established trust with potential buyers through proactive communication, expert guidance, and timely follow-up on inquiries or concerns.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved Bronze Circle Award from the Tampa Bay Builders Association-5.8 million in home sales closed.
Education
10.2008
Bachelor of Arts - English Literature
University of South Florida
Tampa, FL12.1997
Associate of Arts - Liberal Arts
Hillsborough Community College
Tampa, FL04.1986
Skills
Relationship Building
Client Relations
Customer service and care
Upselling and Cross Selling
Sales expertise
Pipeline Management
Account Management
Prospecting skills
Negotiation Tactics
playing guitar, writing songs, reading fiction, fitness, gardening
In my leisure time I enjoy writing songs and playing guitar. I have been in several bands over 40 years of music playing. I love performing live as well as recording my own songs.
Additionally I am an avid reader of mostly classic literature and also enjoy modern fiction especially mystery's and detective novels.
I have been into fitness for 50+ years. I started strength training and playing sports in middle school. I still strength train daily as well as walk everyday.
Timeline
Residential Home Sales
Solaris Realty Group
04.2022 - 12.2022
Residential Home Sales
Keller Williams
01.2021 - 03.2022
Sales Specialist Millwork and Lowes Pro Sales Specialist
Lowes Home Improvement Retail
08.2020 - Current
Residential Home Sales
Century 21 Beggins
06.2020 - 12.2020
Outside Sales
Labelvalue
03.2009 - 06.2020
Commercial Real Estate Sales
Property Pro
05.2008 - 02.2009
Outside Sales
Eagle Roofing Products Florida LLC
01.2007 - 04.2008
New Home Sales
US Homes
09.2005 - 12.2006
Bachelor of Arts - English Literature
University of South Florida
Associate of Arts - Liberal Arts
Hillsborough Community College
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