Ryan Bridges
Richardson,TX
Summary
Motivated professional with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
19
19
years of professional experience
Work History
Server
Bacchus Kitchen & Bar, Hotel Vin
Grapevine, TX
02.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Owner
Ranch Land Lawn Services, LLC
Quitman, TX
05.2017 - 11.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Maintained up-to-date administrative records to monitor operational conditions.
Server/Trainer
Trulucks
Dallas, Southlake
06.2010 - 06.2020
- Dedicated to remaining accessible and friendly
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
- Thorough knowledge of food, spirits, and wine pairings
- Skilled at anticipating, identifying and fulfilling needs and clarifying special orders
- Success multitasking while remaining professional and courteous in fast-paced environments.
Sous Chef
Brio Tuscan Grill
Southlake
07.2007 - 01.2010
- Managed labor schedule based on percentage budget, projected food sales, and projected guest counts
- Insured menu item quality and correct preparation
- Handled all technology training for both FOH & BOH
- Handled hiring and training of BOH sta
- Insured proper production levels based on product mix
Supervisor
State & Allen Lounge/Savory Catering
Dallas
06.2006 - 07.2007
Education
Degree - Classical Culinary Arts
The Institute of Culinary Education
New York, NY06.2002
Skills
- Cool Under Pressure
- PPE Guideline Compliance
- Staff Training
- Workflow Coordination
- Upselling and Cross Selling
- Relationship Building
- Verbal and Written Communication
- Decision Making
- Adaptable and Flexible
- Process Monitoring
- Multitasking and Prioritization
- Microsoft Office
Timeline
Server
Bacchus Kitchen & Bar, Hotel Vin
02.2021 - Current
Owner
Ranch Land Lawn Services, LLC
05.2017 - 11.2021
Server/Trainer
Trulucks
06.2010 - 06.2020
Sous Chef
Brio Tuscan Grill
07.2007 - 01.2010
Supervisor
State & Allen Lounge/Savory Catering
06.2006 - 07.2007
Degree - Classical Culinary Arts
The Institute of Culinary Education