Zyhaezen Norwood
Oklahoma City,Oklahoma
Summary
Accomplished Optician with a proven track record at Walmart, adept in optical measurements and delivering unparalleled customer service. Expertise in insurance verification and billing, coupled with a knack for addressing customer inquiries efficiently, ensures enhanced customer satisfaction and operational excellence. Demonstrates a unique blend of technical proficiency and interpersonal skills, contributing to a significant improvement in customer experience.
Overview
4
4
years of professional experience
Work History
Optician
Walmart
Oklahoma City, OK
05.2024 - Current
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Cashier
Walmart
Oklahoma City, OK
06.2022 - 05.2024
Customer Service Cashier
Dicks Sporing Goods
Oklahoma City, OK
05.2020 - 12.2021
Education
Del City High School
Del City, Ok05.2020
Skills
- Customer Service
- Optical Measurements
- Insurance Verification
- Computer Skills
- Repairing Glasses
- Insurance Billing
- Product Knowledge
- Cash handling expertise
- Customer inquiries
Timeline
Optician
Walmart
05.2024 - Current
Cashier
Walmart
06.2022 - 05.2024
Customer Service Cashier
Dicks Sporing Goods
05.2020 - 12.2021
Del City High School