Jamiya Sims
Colbert,GA
Summary
Dedicated professional with 3 years of customer service experience seeking a Receptionist role. Skilled in accurate transaction processing, customer engagement, and maintaining organized work environments. Adept at collaborating with teams to deliver exceptional service and uphold privacy standards.
Overview
3
3
years of professional experience
Work History
Member Frontline Cashier
Sam's Club
02.2023 - 03.2024
- Processed financial transactions with accuracy and efficiency, adhering to organizational protocols and federal regulations for cash, credit, and debit card payments
- Maintained exemplary customer service standards by warmly greeting clients, addressing inquiries, and ensuring a clean and well-organized checkout environment
- Executed age verification for restricted sales and adeptly managed product returns and exchanges, upholding company policies while safeguarding consumer privacy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Lifted up to 30 pounds at once.
Cashier
Publix Super Market
10.2021 - 08.2022
- Managed financial transactions with accuracy, employing cash registers and POS systems to process sales, and adhered to security protocols for handling cash, credit, and debit payments
- Delivered customer service by engaging with patrons through professional greetings, assistance with purchases, and prompt responses to product or service inquiries
- Upheld store policies and federal regulations by verifying customer age for restricted items and maintained the integrity of confidential customer information.
Nursing Assistant Internship
Clarke County School District, Hilsman Middle School
08.2021 - 08.2022
- Provided comprehensive support to nursing staff in patient care tasks, such as medication administration, wound dressings, and vital sign monitoring
- Maintained accurate and timely documentation of patient evaluations, treatments, and responses in electronic health records
- Upheld high standards of patient safety and comfort through diligent upkeep of a sanitary and orderly care setting.
Cashier
Dairy Queen
09.2020 - 07.2021
- Processed a variety of payment transactions with accuracy, ensuring fiscal responsibility and customer convenience
- Delivered high-quality customer service, responding to inquiries and resolving issues with professionalism, enhancing the customer experience
- Maintained cleanliness and orderliness in customer-facing areas, adhering to health and safety protocols to ensure a hygienic dining environment.
Education
Associate's degree - Computer Support Specialist
Athens Technical College
Athens, GA05.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Member Frontline Cashier
Sam's Club
02.2023 - 03.2024
Cashier
Publix Super Market
10.2021 - 08.2022
Nursing Assistant Internship
Clarke County School District, Hilsman Middle School
08.2021 - 08.2022
Cashier
Dairy Queen
09.2020 - 07.2021
Associate's degree - Computer Support Specialist
Athens Technical College