Summary
Overview
Work History
Education
Skills
Timeline
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Keneisha Johnson

Hitchcock,TX

Summary

Reliable customer service associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.

Overview

5
5
years of professional experience

Work History

Member Frontline Cashier

Walmart
01.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Phlebotomist

Quest Diagnostics
01.2019 - 01.2021
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.

Education

High School Diploma -

Dickinson High School
Dickinson, TX

Phlebotomy I Certification - Phlebotomy

Elite Training Center
12.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash handling and management
  • POS Systems

Timeline

Member Frontline Cashier

Walmart
01.2023 - 12.2023

Phlebotomist

Quest Diagnostics
01.2019 - 01.2021

High School Diploma -

Dickinson High School

Phlebotomy I Certification - Phlebotomy

Elite Training Center
Keneisha Johnson