Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Alaya Smith

Jayess,MS

Summary

enhancing customer satisfaction through exceptional service and efficient transaction handling. Expert in customer assistance and cash management, I've significantly improved POS system adaptability, demonstrating strong work ethic and problem-solving skills. Achieved a seamless transition to new technologies, underscoring my commitment to excellence and continuous improvement.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
03.2023 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Customer Service Representative

Sky Zone Trampoline Park
06.2021 - 10.2024

Coordinated and managed party logistics efficiently.

Managed cash register and transactions efficiently.

Monitored court activities proactively addressing potential issues.

Expanded client base by implementing strategic sales techniques.

Daycare Teacher

Penny & Peggy Nairn 24 Hour Childcare
01.2022 - 11.2023
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Education

Business

Los Angeles Southwest College
Los Angeles, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Issue resolution

Timeline

Cashier

Walmart
03.2023 - 10.2024

Daycare Teacher

Penny & Peggy Nairn 24 Hour Childcare
01.2022 - 11.2023

Customer Service Representative

Sky Zone Trampoline Park
06.2021 - 10.2024

Business

Los Angeles Southwest College
Alaya Smith