LETICIA LIZARRAGA
Sylmar,CA
Summary
A hardworking and reliable individual focused on going above and beyond to support the team. Trained in service management and offering top-notch administrative abilities. Motivated to continue to learn and grow as a service professional.
Overview
8
8
years of professional experience
Work History
Administrative Labor Coordinator Assistant
Creative Technology Group
Panorama City, CA
02.2020 - 05.2020
- Worked with supervisor to assess needs and determine best courses of action.
- Recorded project expenses and submitted weekly reports to management.
- Maintained project schedules.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Participated in meetings with various departments and outlined goals.
- Assisted in managing project scheduling and travel arrangements for key personnel.
- Entered data, generated reports and produced tracking documents.
- Managed team of 20 employees, overseeing project placement, travel needs, and payroll.
Experience ····································································································································································· Data Entry Clerk
NR ACCT & TAX SERVICE
Reseda, CA.
02.2016 - 01.2017
- Maintained and organized income tax files, records and statements of clients
- Adhered to established practices of client confidentiality
- Transferred data from paper formats into excel files
- Typed in data provided directly from customers
- Created spreadsheets with basic numbers and categories
- Verified data by comparing it to source documents
- Updated existing data
- Retrieved data from database or electronic files as requested
- Sorted and organized paperwork after entering data
Receptionist/ Bid Coordinator Assistant
GIROUX GLASS INC
Los Angeles, CA.
03.2014 - 05.2015
- Supported work of office staff by providing skilled clerical assistance
- Assisted Bid Coordinating Manager in proposals and management of 30 generated bids a week.
- Responsible in preparing for and attending sales meetings
- Maintained bid tracker- timely and accurately
- Processed rejection and acceptance of bids
- Responded to customers bid invitations
- Handled customer inquiries
- Answered and routed calls over 50 calls per day in a professional manner
- Maintained office supplies
- Scheduled repairs
- Managed incoming and outgoing mail and deliveries to support efficient office operations.
Assistant Service Manager
24 HOUR FITNESS
Burbank, CA.
03.2012 - 01.2013
- Managed attainment of department goals, including member acquisition and retention, retail sales, member satisfaction, and club cleanliness
- Coached team to hit these targets through member-centric lens, while providing guidance and continuous performance feedback
- Trained, coached and inspired team of Service Experts and Kids Club Attendants whose focus was to ensure every guest and member felt welcomed and celebrated
- Engaged and encouraged guests, answered questions about membership options, and invited them to join club community to help achieve their fitness goals
- Modeled and lead team to execute Service Promise of a clean, friendly, and well-maintained club
- Continuously inspected club environment, including equipment, appearance, and general facility conditions, and corrected deficiencies quickly
- Managed retail goods, including inventory, promotions, and merchandising
- Supervised Kids' Club and its team members to ensure an outstanding, safe, and compliant area for our members' children.
Education
Diagnostic Medical Sonographer -
Kaplan College
Skills
- Schedule Coordination
- Documentation and Recordkeeping
- Travel Coordination
- Methodical and Organized
- Administration and Operations
Languages
English
Native or Bilingual
Spanish
Timeline
Administrative Labor Coordinator Assistant
Creative Technology Group
02.2020 - 05.2020
Experience ····································································································································································· Data Entry Clerk
NR ACCT & TAX SERVICE
02.2016 - 01.2017
Receptionist/ Bid Coordinator Assistant
GIROUX GLASS INC
03.2014 - 05.2015
Assistant Service Manager
24 HOUR FITNESS
03.2012 - 01.2013
Diagnostic Medical Sonographer -
Kaplan College