Cruzita Justice
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender/Server
EL Luchador Mexican Cantina
Henderson, NV
08.2022 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights and weekends.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Staffing Consultant
Barton Associates
Las Vegas, NV
05.2022 - 08.2022
- Collaborated with human resources professionals to determine target candidates.
- Verified documents, submitted paperwork and managed onboarding process.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
- Communicated with candidates on assignment via telephone and email.
Bartender/Bar Manager
Goldmine Tavern
Henderson , NV
11.2019 - 04.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Trained all new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Maintained and applied all social media marketing to increase patronage.
Bartender/Server
Club Fortune Casino
Henderson, NV
03.2018 - 11.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
Bartender
Gameworks
Las Vegas, NV
02.2018 - 03.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Maintain knowledge to check all persons who look under the age of 30.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Assisant Beverage Manager/bartender/cocktails
Stations Casinos
Henderson , Nv
07.2015 - 02.2018
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Enacted progressive disciplinary measures for staff, managed work zones and oversaw opening and closing duties.
- Managed bar and wait staff and directed hiring program.
Food Server
Ihop
Henderson, NV
06.2007 - 07.2015
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using pos to confirm deliveries to correct rooms.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Food/Cocktail Server
Sagos
Las Vegas , NV
08.2013 - 01.2014
- Served alcoholic and non-alcoholic beverages in bar environment.
- Maintained clean and organized bar area.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Education
High School Diploma -
Foothill High School
Henderson, NV06.2008
Skills
- Responsible Serving
- Food and Beverage Service
- Teamwork and Professionalism
- Responsible Alcohol Service
- Changing Beer Kegs
- Alcohol Ordering
- Age Identification and Compliance
- Ordering Bar Supplies
- Ability to Lift 30 Pounds
- Cash Handling and Management
- Hospitality and Guest Service
- Billing and Payment Processing
- Food Service Management
- Guest Engagement
Certification
- Leadership Development Training -August 2016
Timeline
Bartender/Server
EL Luchador Mexican Cantina
08.2022 - Current
Staffing Consultant
Barton Associates
05.2022 - 08.2022
Bartender/Bar Manager
Goldmine Tavern
11.2019 - 04.2022
Bartender/Server
Club Fortune Casino
03.2018 - 11.2019
Bartender
Gameworks
02.2018 - 03.2018
Assisant Beverage Manager/bartender/cocktails
Stations Casinos
07.2015 - 02.2018
Food/Cocktail Server
Sagos
08.2013 - 01.2014
Food Server
Ihop
06.2007 - 07.2015
High School Diploma -
Foothill High School
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