Jesus Jimenez
North Las Vegas,NV
Summary
Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
18
18
years of professional experience
Work History
Server
Cheesecake Factory Inc
03.2010 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Production Supervisor
Wester Supply
01.2006 - 01.2010
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
- Developed strong relationships with vendors to negotiate pricing, secure timely deliveries, and maintain supply chain stability.
Education
Enginner
Sec Tecnica #33
Cd Juarez Mexico10.1995
Skills
- Table Bussing
- Safe Food Handling
- Food Inspection
- Food Running
Languages
Spanish
Native or Bilingual
Timeline
Server
Cheesecake Factory Inc
03.2010 - Current
Production Supervisor
Wester Supply
01.2006 - 01.2010
Enginner
Sec Tecnica #33