Benjamin Huffer
South Bend,IN
Summary
Knowledgeable team leader with a solid background in outside sales. Proven ability to build strong client relationships and close deals effectively, consistently meeting or exceeding sales targets. Demonstrated aptitude in prospecting and negotiation, leveraging expert communication skills to drive revenue growth.
Overview
10
10
years of professional experience
Work History
Outside Sales Representative, Sales Team Leader
United Coatings Technologies
12.2023 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Financial Representative
Northwestern Mutual
03.2022 - 12.2023
- Drove profitability by leveraging analytics to support clients with life, disability and long-term care insurance investments.
- Proactively identified and solved complex strategy problems impacting wealth management and business direction.
- Secured long-term customer accounts by providing recommendations to promote service effectiveness and benefits to exceed client goals and needs.
Sales Associate
Michiana Dodge Jeep Ram Chrysler Fiat
01.2021 - 03.2022
- Managed sales negotiations and financing options.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Maintained up-to-date database of sales contacts and customer information.
Head Service Cashier
Meijer
11.2019 - 01.2021
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Sales Associate
United Coatings Technologies
11.2018 - 11.2019
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Butcher
Fresh Thyme Farmers Market
08.2017 - 11.2018
- Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
- Implemented suggestive selling techniques for less desirable cuts to maximize profits and clear inventory.
- Educated customers on meat choices and preparation methods to increase sales.
Host
Red Robin
02.2016 - 08.2017
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Cook
Hacienda Mexican Restaurant
02.2015 - 02.2016
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Education
Bachelors - Business
Indiana University South Bend
South Bend, IN06.2023
Associates - Criminal Justice
Ivy Tech Community College of Indiana
05.2021
High School Diploma -
Marian High School
06.2017
Skills
- Sales expertise
- Business growth
- Financial analysis
- Marketing strategies
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
Languages
Spanish
Limited
German
Limited
Accomplishments
- Recognized as Employee of the year (Fresh Thyme Farmers Market) for outstanding performance and team contributions.
- Creative Problem Solving (United Coatings Technologies): Resolved product issue through consumer testing.
- Led FPA training class (Northwestern Mutual) in most new clients, lives per new client, and meetings set in my first three months earning recognition from upper management and financial reward.
- Lead Indiana in new lives, new clients, and highest premiums for July, August, and September 2023 (Northwestern Mutual).
Interests
- Martial Arts
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Historical Exploration
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Creative Writing
Timeline
Outside Sales Representative, Sales Team Leader
United Coatings Technologies
12.2023 - Current
Financial Representative
Northwestern Mutual
03.2022 - 12.2023
Sales Associate
Michiana Dodge Jeep Ram Chrysler Fiat
01.2021 - 03.2022
Head Service Cashier
Meijer
11.2019 - 01.2021
Sales Associate
United Coatings Technologies
11.2018 - 11.2019
Butcher
Fresh Thyme Farmers Market
08.2017 - 11.2018
Host
Red Robin
02.2016 - 08.2017
Cook
Hacienda Mexican Restaurant
02.2015 - 02.2016
Associates - Criminal Justice
Ivy Tech Community College of Indiana
High School Diploma -
Marian High School
Bachelors - Business
Indiana University South Bend
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