Claudia DeMarco

Grand Traverse Bagel And Bakery

Traverse City, MI

01.1981 - 01.2015

Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Kept all building areas and equipment functional and well-organized to promote business performance.
Optimized team hiring, training and performance.
Reconciled daily sales, returns and financial reports in QuickBooks.
Employed prompt decision-making and in-depth research to resolve issues.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
Devised processes to boost long-term business success and increase profit levels.
Built and deployed operational procedures, training programs and administrative systems to handle needs.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.

Summary