Precious Mixon
Summerville,SC
Summary
Dynamic professional with over 15 years of diverse experience in customer service across various sectors, including hospitality, healthcare, asset protection, and retail management. Eager to embrace new challenges within a large organization that fosters skill development and career growth. A strong commitment to helping others drives a passion for delivering exceptional service and support. Adaptability and determination ensure excellence in any role undertaken, leveraging a broad skill set to contribute effectively to team success.
Overview
5
5
years of professional experience
Work History
Store Manager
Check N Go
Summerville, SC
10.2024 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
Store Manager
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Moncks Corner, SC
04.2022 - 10.2022
- Organized promotional events to increase product awareness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delivered excellent customer service
- Updated and maintained store signage and displays.
Customer Service Representative
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North Charleston, SC
10.2021 - 04.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Certificate - Certified Nurse Assistant
Trident One Stop
08-2008
High School Diploma -
R.B Stall High School
North Charleston, SC06-2005
Skills
- Retail Inventory Management
- Loss Prevention
- Talent Recruitment
- Risk Management
- Operations Management
- Hourly shift management
- Customer Service Management
- Store operations oversight
- Cash Management
- Goals and performance
- Store operations
- Team leadership
- Outstanding communication skills
- Team leadership and coaching
Accomplishments
- Managed a store that exceeded company expectations in every category during the YEAR 2023 AND 2024.
- Recruited 2 successful new managers within one year.
- Successfully completed ALP 2
Timeline
Store Manager
Check N Go
10.2024 - Current
Store Manager
Check N Go
04.2022 - 10.2022
Customer Service Representative
Check N Go
10.2021 - 04.2022
High School Diploma -
R.B Stall High School
Certificate - Certified Nurse Assistant
Trident One Stop