Amanda York

• Directed strategic and operational leadership across 16 business operations, ensuring alignment with enterprise goals, financial targets, and performance standards.
• Held full P&L accountability, overseeing budgeting, forecasting, margin optimization, and long‑range financial planning to support organizational growth.
• Took complete ownership of accounting functions, including accurate catering charge management, invoice processing, vendor payments, and financial reconciliation to maintain compliance and protect profitability.
• Oversaw all day‑to‑day operational functions, ensuring consistent execution, workforce optimization, service delivery excellence, and adherence to regulatory and corporate standards.
• Built and developed a high‑performing leadership team, elevating operational rigor, accountability, and cross‑functional collaboration across all sites.
• Led enterprise‑level initiatives that improved efficiency, reduced operational waste, and enhanced profitability across the entire portfolio.
• Leveraged KPIs, dashboards, and financial analytics to identify performance gaps, drive corrective action, and support data‑driven decision‑making.

- Led cross-functional team of 11 to enhance operational efficiency and streamline processes.

• Managed vendor relationships to optimize supply chain operations and reduce costs.
• Developed and implemented strategic initiatives to improve customer satisfaction and retention.
• Oversaw budget management, ensuring alignment with organizational financial goals and resource allocation.
• Fostered a culture of continuous improvement through staff training and performance evaluations.

• Streamlined operational processes to enhance staff productivity and customer satisfaction.
• Developed staff schedules to ensure optimal coverage during peak business hours.
• Handled cash accurately and prepared deposits.
• Resolved problems promptly to elevate customer approval.
• Opened and moved 3 of the parkers locations.