Landon Costello
Auburn Hills,MI
Summary
Medical Sales Representative with 3 years of experience in account development/management and relationship management. Skilled at engaging physicians and clinical staff through lunch-and-learn meetings, training teams on order submission and portal navigation, and resolving insurance, claims, and prior authorization issues. Experienced in coordinating with labs, scheduling meetings, and managing a book of business generating $1.5M annually. Quick learner, adaptable, and results-driven, consistently improving processes and driving revenue growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Executive
Physicians Toxicology
08.2022 - Current
- Conducted high-volume outbound cold calls to medical clinics and healthcare providers.
- Engaged physicians and clinical staff about testing patterns, collection protocols, and workflow improvements.
- Established and onboarded new accounts, ensuring seamless implementation of lab services.
- Maintained a book of business generating over $1.5M in annual revenue.
- Nurtured existing relationships through consistent follow-up, performance check-ins, and issue resolution.
- Scheduled meetings and product presentations between prospects and senior sales representatives.
- Utilized CRM tools to manage pipeline activity, track metrics, and optimize outreach strategy.
- Collaborated with field reps to coordinate lunches and develop long-term client partnerships.
- Consistently achieved and exceeded weekly outreach and meeting-setting targets.
Sales Agent
Lincoln Heritage
07.2020 - 07.2022
- Experienced Life Insurance Representative specializing in final expense solutions.
- Skilled at building strong relationships and earning client trust through compassionate service.
- Adept at simplifying complex insurance policies to ensure clear understanding for clients.
- Committed to helping families secure financial peace of mind with tailored solutions.
- Focused on delivering exceptional customer service and meeting individual client needs.
- Proven ability to educate clients on final expense planning and ensure their goals are met.
Education
Associates - Business Management
Schoolcraft College
Livonia, MI05-2022
Skills
- Proficient in prospecting
- Client relationship management
- Experienced in navigating challenging conversations
- Experienced in managing multiple leads and follow-ups
- Appointment setting proficiency
Accomplishments
- Earned a monthly performance bonus by assisting the billing department with insurance prior authorizations and documentation for existing accounts.
- Effectively managed a $1.5M book of business, driving growth through new accounts and revenue opportunities.
- Generated new business for both myself and other reps by prospecting, setting appointments, and expanding existing accounts.
Certification
- Life Insurance License – Lincoln Heritage (Active)
- HIPAA Certified – trained in patient privacy and data protection
- Completed regulatory and compliance training for laboratory sales, including:
Anti-Kickback and Anti-Inducement Clauses
Fraud, Waste, and Abuse Prevention
Proper billing and claims handling procedures - Knowledgeable in lab operations, client onboarding, and insurance prior authorizations
Languages
Spanish
Limited Working
Timeline
Account Executive
Physicians Toxicology
08.2022 - Current
Sales Agent
Lincoln Heritage
07.2020 - 07.2022
Associates - Business Management
Schoolcraft College