ALICIA VILLA
Hesperia,CA
Summary
Hardworking and reliable with a strong ability in customer service and communication for 5 years. Highly organized, friendly, and punctual with team-oriented mentality. Motivated by the opportunity to stay busy and contribute to the success of the team.
Overview
5
5
years of professional experience
Work History
Digital Shopper
Walmart Supercenter
04.2024 - 02.2025
- Shopped for customers and made sure they received high quality products and non damaged items.
- Ensured cleanliness in workspace.
- Tracked substitutions and informed customers of changes in their orders.
Cashier/ Staff
Freddys Frozen Custard & Steakburgers
01.2023 - 12.2023
- Communicate with customers regarding orders, comments, and complaints
- Accept payment from customers, and make change as necessary
- Prepare and serve cold drinks, or frozen milk drinks or desserts, using frozen custard machines
- Prepared food items, tableware, and accessories for takeout orders.
- Advertise new foods or frozen custard to customers successfully
Host/ Server
Bjs Restaurant & Brewhouse
04.2021 - 03.2022
- Greeted guest
- Managed phone inquiries efficiently.
- Record takeout orders
- Prepared meals with attention to quality and presentation.
- Kept spaces clean to protect customers from food borne illness and maintained proper sanitation
Education
Associates Degree Of Math And Science -
Victor Valley College
Victorville, CA06.2024
Skills
- Cash handling
- Customer Service
- Confidence under pressure
- Quick Learner
- Fast pace
- Organization and Prioritizing
- Communication
- Determination
- Advertising and marketing
Timeline
Digital Shopper
Walmart Supercenter
04.2024 - 02.2025
Cashier/ Staff
Freddys Frozen Custard & Steakburgers
01.2023 - 12.2023
Host/ Server
Bjs Restaurant & Brewhouse
04.2021 - 03.2022
Associates Degree Of Math And Science -
Victor Valley College