Brett Tribbey
MKP/ Commerce Agent
Austin,TX
Overview
7
7
years of professional experience
Work History
MKP Commerce Agent
Accenture
Austin, United States
04.2021 - Current
- Identified issues, analyzed information.
- Base level computer skills
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed contacts with individuals and organizations, applying effective strategies and techniques to promote client success.
Manager/Lead Cook
Tea Craft Llc
Austin, TX
10.2014 - 05.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Cross-trained existing employees to maximize team agility and performance.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Transitioned between breakfast and lunch service.
- Supervised line cooks to monitor food safety and order accuracy.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Took over line positions in event of emergency.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Developed process that reduced waste and improved supply turnover.
- Taught kitchen staff safety protocols and restaurant standards.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
Skills
Customer Service
Teambuilding
Time Management
Coaching and mentoring
Schedule optimization
Job inspections
Additional Information
References:
Amy March:5129211294
Ray Rodregize:5124978373
Lauren Akumena :5125224132
Timeline
MKP Commerce Agent
Accenture
04.2021 - Current
Manager/Lead Cook
Tea Craft Llc
10.2014 - 05.2021