Motivated professional with a strong background in business development and customer service. Expertise in conducting outreach, building professional relationships, and maintaining clear communication. Known for problem-solving abilities and a commitment to delivering exceptional service in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Business Development Representative
WYNC
North Carolina
03.2026 - Current
Conducted outbound outreach to introduce WYNC's workforce development partnerships and services, resulting in increased engagement with potential business partners.
Scheduled meetings with business leaders, HR professionals, and decision-makers to discuss partnership opportunities and align workforce needs.
Built and maintained professional relationships through consistent communication and follow-up, fostering trust and collaboration with business contacts.
Research companies to identify hiring needs and potential partnership opportunities.
Communicate professionally by phone and email while representing WYNC in a positive and knowledgeable manner.
Maintain accurate records of outreach efforts, follow-ups, and business contacts using Microsoft Excel.
Arcade Attendant
Stars and Strikes Family Entertainment Center
09.2025 - Current
Assist guests with arcade games, attractions, and prize redemption while ensuring a positive experience.
Delivered exceptional customer service, contributing to a positive experience in a fast-paced, high-volume entertainment environment.
Addressed customer questions and concerns promptly, fostering a welcoming atmosphere.
Troubleshoot arcade equipment and resolve issues efficiently to minimize downtime.
Maintain a clean, organized, and safe arcade area.
Collaborated with team members to streamline daily operations and enhance guest service.