Mireya Guerrero
Amarillo,TX
Summary
Dedicated and reliable candidate skilled at effectively handling numerous tasks while maintaining a positive outlook. Demonstrates a strong commitment to the success of the company by willingly taking on added responsibilities to achieve goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Twin Peaks
San Angelo, TX, US
04.2021 - 05.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Online Grocery Pickup
Walmart
San Angelo, TX, US
10.2019 - 04.2021
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Assisted with troubleshooting technical issues faced by customers using the online platform, providing prompt resolutions.
- Supported inventory management efforts by monitoring stock levels and updating product information on the online platform.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
Girl
Hooters
San Angelo, TX, US
03.2019 - 10.2019
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Served high customer volumes during special events, nights, and weekends.
- Strengthened communication skills through regular interactions with customers.
Cashier
Walmart
San Angelo, TX, US
11.2017 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Office Aide
Angelo Radiator Service
San Angelo, TX, US
06.2013 - 12.2016
- Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained inventory levels through regular monitoring and ordering supplies when necessary.
- Performed data entry tasks accurately and efficiently, contributing to well-organized recordkeeping systems within the office environment.
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Education
High school diploma -
Lakeview High School
San Angelo, TX05.2017
Skills
- Customer Service
- Time management
- Hospitality
- Detail oriented
- Organization
- Adaptability
- Conflict resolution
- Merchandising
- Retail Sales
Certification
- Driver's License
Additionalinformation - Bilingual
True
Assessments
Technical support: Customer situations, Completed, 06/20, Responding to technical support situations with sensitivity
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server
Twin Peaks
04.2021 - 05.2022
Online Grocery Pickup
Walmart
10.2019 - 04.2021
Girl
Hooters
03.2019 - 10.2019
Cashier
Walmart
11.2017 - 03.2019
Office Aide
Angelo Radiator Service
06.2013 - 12.2016
High school diploma -
Lakeview High School