Aaliyah Agnew
Hubert,NC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Cashier
Lowes Home Improvment
Cape Carteret, NC
05.2022 - Current
- Provided excellent customer service by greeting and assisting customers with their inquiries.
- Proficiently operating cash register with precision to process cash, check, credit card, gift card or automatic debit payments effectively.
- Processed customer transactions, including issuing receipts, refunds, credits and change.
- Served as the main point of contact for customer inquiries regarding store policies and procedures.
- Delivered exceptional service and resolved customer inquiries over the phone regarding store operations, product details, and placing orders.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Implemented loss prevention strategies by closely monitoring for signs of shoplifting.
- Elevated customer satisfaction levels through personalized service tailored to individual needs.
Cashier
Piggy Wiggly
Swansboro, NC
12.2020 - 05.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Bagged groceries for customers after they have paid for their purchases.
- Balanced cash drawer at the end of shift according to store policy.
- Offered loyalty program discounts to customers when appropriate.
Education
Associate of Applied Science - Accounting And Finance
Coastal Carolina Community College
Jacksonville, NC05-2024
Swansboro High School
Swansboro, NC06-2021
Skills
- Cash Handling
- Customer Assistance
- Customer Service
- Payment Collection
- Order Verification
- Organizational abilities
- Payment posting
- Written and verbal communication
- Time management skills
- Critical Thinking
- Microsoft Office
- Active Listening
- Problem-solving abilities
- Complaint resolution
Timeline
Cashier
Lowes Home Improvment
05.2022 - Current
Cashier
Piggy Wiggly
12.2020 - 05.2022
Associate of Applied Science - Accounting And Finance
Coastal Carolina Community College
Swansboro High School