Aaliyah Aguilar
San Juan,TX
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Solved complex issues and inconveniences in order to maintain customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Snowbite
09.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Tutor
Schoolhouse World
02.2022 - 06.2022
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Met with parents to discuss student progress and address concerns.
- Responded to email and telephone requests to provide students with specific information.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Education
High School Diploma -
Texas Online Preparatory School
Huntsville, TX12.2023
Skills
- Sales Techniques
- Menu Memorization
- Relationship Management
- Regulatory Compliance
- Guest Relations Management
- Sales Expertise
- Cash Handling
- Stress Management
- Team Collaboration
- Memory Retention
- Effective Communication
Certification
- Certified Food Handling, Snowbite
Languages
Spanish
Professional Working
Timeline
Server
Snowbite
09.2023 - 12.2023
Tutor
Schoolhouse World
02.2022 - 06.2022
High School Diploma -
Texas Online Preparatory School