Aaliyah Buckner
Decatur,GA
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
4
4
years of professional experience
Work History
Key Holder Supervisor
Little Giant Farmers Market
Decatur, GA
10.2023 - 01.2024
- Monitored store performance and identified areas for improvement.
- Supervised cashiers during peak hours of operation.
- Assisted in general housekeeping to maintain store image.
- Collaborated with management to determine key tasks and delegate to staff members.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Click list Associate
Kroger
Decatur, GA
07.2020 - 06.2022
- Monitored stock control systems and processed specific orders.
- Collaborated with team members to maintain clean and organized workspaces for improved efficiency.
- Greeted store customers and discussed needs.
- Stocked shelves to match planogram images and instructions.
- Stayed current on store promotions, enabling informed suggestions to customers seeking advice or recommendations.
- Reviewed order slips, picked products, and staged merchandise to be shipped.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and improving skills.
Education
High School Diploma -
Towers High School
Decatur, GA05.2022
Skills
- Staff Oversight
- Customer Service Management
- Alarm systems
- Cash Handling
- Front end operations
- Opening and closing coordination
- Store operations
Timeline
Key Holder Supervisor
Little Giant Farmers Market
10.2023 - 01.2024
Click list Associate
Kroger
07.2020 - 06.2022
High School Diploma -
Towers High School
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