Aaliyah England
Davie,FL
Summary
Adept at juggling multiple tasks, I excelled as a Restaurant Hostess at Boatyard, enhancing customer satisfaction through exceptional service and maintaining composure in high-pressure situations. My expertise in customer service and strong multitasking ability contributed significantly to team efficiency and guest experience improvement.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Boatyard
02.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Hostess
Leftys Tavern and Grill
03.2023 - 06.2023
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Science - Sonography
Broward College
Fort Lauderdale, FL06-2026
High School Diploma -
Coral Springs Highschool
Coral Springs, FL06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Personal presentation
- Relationship building
Timeline
Restaurant Hostess
Boatyard
02.2024 - Current
Restaurant Hostess
Leftys Tavern and Grill
03.2023 - 06.2023
Associate of Science - Sonography
Broward College
High School Diploma -
Coral Springs Highschool
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