Aaliyah Howard
Goodyear,AZ
Summary
Versatile professional with strong skills foundation in interpersonal communication, problem-solving, and organizational skills. Proficient in fostering positive relationships, managing responsibilities in fast-paced environments, and providing compassionate detail-oriented care and assistance. Improves access to resources for underprivileged communities by connecting them with essential services offered by partner agencies. Mentors high school students individually, providing guidance on personal and academic challenges they faced. Develops educational materials tailored to specific age groups, ensuring appropriate content delivery during presentations. Develops strong relationships with youth, fostering a supportive and inclusive environment. Serves as a liaison between the organization, schools, families, and other stakeholders involved in youth programming.
Overview
2
2
years of professional experience
Work History
Associate
The TJ Companies Inc.
12.2024 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
Sales Associate
Victoria Secret
10.2024 - Current
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Customer Service Representative
Ross Dress for Less
10.2022 - Current
- Manages high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolves customer complaints with empathy, resulting in increased loyalty and repeat business
- Maintains a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assists in inventory management, contributing to reduction in stock discrepancies
- Provides backup support for other departments when needed, showcasing versatility within the retail environment
Early Outreach Coordinator
Estrella Mountain Community College
10.2022 - Current
Warehouse Associate
Amazon Fulfillment Center
08.2024 - 11.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Education
Associate of Arts - Nursing
Estrella Mountain Community College
05.2026
High school or equivalent -
Desert Edge High School
05.2023
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Community education
- Partnership development
- Multitasking Abilities
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Work ethic and integrity
- Patience and empathy
- Customer interaction
- Cash handling
- Decision-making
- Courteous and professional
- Customer engagement
- Product knowledge
Timeline
Associate
The TJ Companies Inc.
12.2024 - Current
Sales Associate
Victoria Secret
10.2024 - Current
Warehouse Associate
Amazon Fulfillment Center
08.2024 - 11.2024
Customer Service Representative
Ross Dress for Less
10.2022 - Current
Early Outreach Coordinator
Estrella Mountain Community College
10.2022 - Current
High school or equivalent -
Desert Edge High School
Associate of Arts - Nursing
Estrella Mountain Community College