Aaliyah Lain
Arlington,TX
Summary
Proven Sales Associate at Forever 21, adept in customer service and problem-solving, significantly enhancing the shopping experience. Excelled in teamwork, maintaining store aesthetics, and efficiently managing financial transactions. Demonstrated reliability and excellent people skills, fostering customer loyalty and repeat business. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Forever 21
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Winfree Charter Academy
Grand Prairie, TX05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Problem-Solving
- Multi-tasking strength
- Listening Skills
Timeline
Sales Associate
Forever 21
11.2023 - Current
High School Diploma -
Winfree Charter Academy