Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Aaliyah Lee

Adrian

Summary

Driven Shift Leader with a proven track record at Dunkin' Donuts, enhancing customer satisfaction and streamlining operations. Excelled in team collaboration and effective communication, significantly improving workplace productivity. Skilled in cash handling and problem-solving, adept at prioritizing tasks for optimal efficiency. Demonstrates a strong work ethic and a commitment to achieving results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Leader

Dunkin' Donuts
Cincinnati
05.2024 - 12.2025
  • Utilized POS systems efficiently for order processing and inventory management.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Addressed customer needs, responding to specific requests.
  • Communicated regularly with supervisors regarding progress of projects and completed tasks.

Line Worker

Captain Clean Carwash
Cincinnati
01.2021 - 08.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Operated a variety of machinery and tools safely and efficiently.

Education

Bachelor of Science - Nursing

Siena Heights University
Adrian, MI
05-2028

High School Diploma -

William Henery Harrison
Cincinnati, OH
05-2023

Skills

  • Team collaboration
  • Customer service
  • Effective communication
  • Problem solving
  • Task prioritization
  • Strong work ethic
  • Supply restocking
  • Upselling techniques
  • Cash handling
  • Multitasking and organization

Accomplishments

  • 2022 Girls Wrestling Ohio State Champs
  • 2023 Girls Wrestling Ohio State Champs
  • 2023 Graduated With Honors Top 50 Of My Class

Languages

Spanish
Limited

Certification

  • CPR Certified

References

References available upon request.

Timeline

Shift Leader

Dunkin' Donuts
05.2024 - 12.2025

Line Worker

Captain Clean Carwash
01.2021 - 08.2023

Bachelor of Science - Nursing

Siena Heights University

High School Diploma -

William Henery Harrison
Aaliyah Lee