Aaliyah Lyons
South Bend,IN
Summary
Cheerful and energetic Hostess skilled at monitoring restaurant activity that's committed to giving the highest quality of service. I am able to maintain efficient seating and coordinating dining flow. I often take the initiative to expedite service while scheduling dining reservations and addressing guest requests to uphold quality standards of service.
Overview
1
1
year of professional experience
Work History
Hostess
Bru Burger Bar
South Bend, IN
05.2023 - Current
- Greeted guests warmly upon arrival, seating them promptly and in a timely manner.
- Ensured compliance with health and safety regulations at all times.
- Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Assisted in the onboarding of new hires, providing guidance on job duties and expectations.
- Assisted with setting up banquet rooms for special events. Demonstrated proper phone etiquette and customer service techniques..
- Managed waitlist and ensured that food was served promptly after being prepared by the kitchen staff.
- Balanced cash register at end of shift according to established procedures.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
Education
Some College (No Degree) - Early Childhood Education
Ivy Tech Community College of Indiana
South Bend, IN05-2026
High School Diploma -
Washington High School
South Bend, IN04-2025
Skills
- Reservations Management
- Customer Service
- Food Running
- Table setting arrangements
- Point of sale systems
- Server Support
Affiliations
Earning College Credits volunteering at Lafayette Elementarty School is responsible for:
- Specializing in the learning, developmental, social, and physical needs of young children.
- Providing a safe and comfortable environment for learning.
- Addressing cognitive, social, emotional, and physical needs.
Timeline
Hostess
Bru Burger Bar
05.2023 - Current
Some College (No Degree) - Early Childhood Education
Ivy Tech Community College of Indiana
High School Diploma -
Washington High School