Aaliyah McIntosh
Los Angeles,California
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
SP+ Municipal Services
06.2023 - Current
- Develop and manage client invoices utilizing Excel to ensure precise financial documentation
- Collect and log cash and check payments, ensuring accuracy in client account balances
- Issue and track company materials, including radios, cash for transactions, value cards, and cashier drop sheets
- Compile Telerev revenue reports and maintain comprehensive logs for daily business income
- Manage incoming phone and intercom communications from on-site POF machines
- Verify disrupted bank transactions by confirming details to resolve discrepancies efficiently
- Scanning, copying, and filing documents daily to ensure accurate record keeping
BRICK SPECIALIST
Lego
02.2023 - 05.2023
- Created meaningful and personalized experiences for guests by initiating conversations, providing guidance in product selection, and exploring interactive demonstrations
- Stocked merchandise and conducted inventory assessments on the sales floor
- Processed cash and credit card transactions using a cash register and maintaining a balanced cash drawer
- Ensured guest and employee safety by actively reporting and resolving hazards and maintaining a clean and secure environment
TEAM MEMBER
Cinemark
01.2022 - 01.2023
- Managed ticket sales at the box office by processing transactions efficiently and ensuring customer satisfaction
- Responded to incoming phone calls, addressing inquiries and providing information to establish effective communication
- Processed customer orders at the concession stand and prepared food items, providing timely service
- Ensured cleanliness of the lobby, concession areas, restrooms, and auditoriums
Education
Bachelor of Psychology - Psychology
UC Berkeley
Berkeley, California06-2026
High School Diploma -
City Honors College Preparatory Academy
Inglewood, CA06.2020
Skills
- Detail-Oriented
- Time Management
- Adaptability
- Excellent communication
- Organized
Hobbies and Interests
- Art
- Photography
- Music
- Travel
Personal Information
Title: Administrative Assistant
Timeline
ADMINISTRATIVE ASSISTANT
SP+ Municipal Services
06.2023 - Current
BRICK SPECIALIST
Lego
02.2023 - 05.2023
TEAM MEMBER
Cinemark
01.2022 - 01.2023
Bachelor of Psychology - Psychology
UC Berkeley
High School Diploma -
City Honors College Preparatory Academy
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