Trisha Withall
Goodyear,AZ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Arizona School Nurse Access Program
2022.04 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Provisional School Staff Member
Coyote Ridge Elementary School
2021.10 - 2022.03
- Streamlined office operations by organizing filing systems, and maintaining accurate records.
- Conducted vision and hearing screening
- Served as an assistant to the school nurse
Office Manager
West Valley Family Dental
2021.03 - 2021.09
- Ensure excellent patient experiences by overseeing the reception and appointment scheduling processes.
- Manage the appointment calendar ensuring optimal scheduling
- Answer incoming phone calls/emails and respond to patient inquiries professionally and courteously.
- Calculate and collect patient co-pays, deductibles, and outstanding balances.
- Process insurance claims and follow up on unpaid claims.
- Supervise and lead the administrative team, providing guidance, training, and support.
- Implement and maintain organized filing systems for patient records and administrative documents.
- Conduct training sessions for staff on practice policies, procedures, and software usage.
Office Manager
Valley Endodontic And Oral Surgery
2020.09 - 2021.02
- Efficiently check patients in and verify their personal and insurance information.
- Schedule follow-up appointments and provide necessary instructions to patients.
- Verify insurance coverage and process necessary paperwork.
- Calculate and collect patient co-pays, deductibles, and outstanding balances.
- Manage the appointment calendar, ensuring optimal scheduling for the dental team.
- Confirm upcoming appointments and make necessary adjustments to the schedule.
Office Manager and Marketing Manager
Estrella Parkway Medical Center
2019.08 - 2020.07
- Ensure smooth patient check-in, check-out, and scheduling processes.
- Address patient inquiries and concerns with professionalism and empathy.
- Oversee billing procedures, insurance claims, and financial transactions.
- Monitor accounts receivable and coordinate collections when necessary.
- Prepare and analyze financial reports to evaluate clinic performance.
- Ensure HIPAA compliance and safeguard patient confidentiality.
- Manage inventory, supplies, and equipment maintenance.
Executive Assistant
Physicians Revenue Group
2019.02 - 2019.05
- Effectively manage and prioritize the executive team's calendars, appointments, and meetings.
- Coordinate and schedule internal and external meetings, including video conferences and travel arrangements.
- Screen and manage incoming calls, emails, and correspondence on behalf of executives.
- Draft and edit documents, presentations, and reports as needed.
- Assist in the planning and execution of various projects and initiatives.
- Handle sensitive information and maintain strict confidentiality.
- Prioritize tasks and requests, ensuring the most critical matters are addressed promptly.
Education
Associate of Science - Veterinary Medicine (Pre-Veterinarian)
Southern Illinois University Carbondale
Carbondale, ILHigh School Diploma -
Kaneland High School
Kaneville, IL06.2004
Skills
- Budgeting
- Microsoft Office Suite
- Data Entry
- Written and Oral Communication
- Decision-Making
- Conflict Resolution
- Multitasking
- Detail-Oriented
- Team-Oriented
- Expense Reporting
- Office Administration
- Scheduling and Calendar Management
- Policy and Procedure Modification
- Excel Spreadsheets
- Recruiting
- QuickBooks Expert
- Marketing
- Travel Planning
- Meticulous Attention to Detail
- Staff Management
Certification
AZ Notary, Notary Signing Agent, Online Notary
AZ Level 1 Fingerprint Card
CPR/AED Certified
Certified Virtual Assistant
Affiliations
- Fitness and Wellness
- Reading
- Outdoor Activities
Languages
English
Native or Bilingual
Software
Microsoft Office
Adobe and Publisher
Google Suite
Quickbooks
Medisoft
Chiro Touch
Solution Reach
Epic
EClinicalWorks
Dentrix
Eagle Soft
NexHealth
Synergy
References
References available upon request.
Timeline
Administrative Assistant
Arizona School Nurse Access Program
2022.04 - Current
Provisional School Staff Member
Coyote Ridge Elementary School
2021.10 - 2022.03
Office Manager
West Valley Family Dental
2021.03 - 2021.09
Office Manager
Valley Endodontic And Oral Surgery
2020.09 - 2021.02
Office Manager and Marketing Manager
Estrella Parkway Medical Center
2019.08 - 2020.07
Executive Assistant
Physicians Revenue Group
2019.02 - 2019.05
Associate of Science - Veterinary Medicine (Pre-Veterinarian)
Southern Illinois University Carbondale
High School Diploma -
Kaneland High School
AZ Notary, Notary Signing Agent, Online Notary
AZ Level 1 Fingerprint Card
CPR/AED Certified
Certified Virtual Assistant
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