Melissa Watson
Callahan,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Florida State College At Jacksonville
4501 Capper Rd Jacksonville FL 32218
06.2022 - Current
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Assessed data and information to verify entry, calculation and billing accuracy.
- Input financial data and produced reports using Peoplesoft.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Organized budget documentation and tracked expenses to maintain tight budget controls.
- Matched purchase orders to invoices and logged invoices into computer.
- Reviewed each invoice and requisitions for payment approval.
- Verified vendor accounts.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed department budgets and generated financial reports for management review.
Supervisor of Plant Service Workers
Florida State College At Jacksonville
03.2021 - 06.2022
- Supervised, trained and coordinated with 10 plant service staff employees and contracted workers.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress and productivity.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Managed staff hiring, training, and supervision.
- Manage budgets in janitorial department.
- Prepare quotes and submit for approval.
- Supervised ongoing daily production phases.
- Used critical thinking to break down problems, evaluate solutions and make decisions
Sr. Plant Service Worker
Florida State College At Jacksonville
05.2014 - 03.2021
- Took a lead role in scheduling and assigning tasks as needed to plant service staff .
- Learned other teammates' work tasks to train as backup.
- Excellent understand of all OSHA rules and regulations.
- Uses appropriate chemicals and cleaners safely and productively according to instructions to ensure personal, public, and personnel safety.
- Proper Knowledge and use of Proper Protective Equipment.
- Performs custodial tasks, i.e., emptying and cleaning waste receptacles; mopping, stripping, waxing, and buffing floors; washing windows; shampoo carpets; dusting furniture; cleaning vents, fans, walls; sanitizing restrooms.
- Checked in and stocked inventory throughout area assigned.
- Good understanding of Safety Data Sheets.
- Cleaned in and around the buildings, prioritizing safety at all times.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Pressure wash as needed
- Set up rooms or outside for any events that are scheduled
- Prioritizes and coordinates work orders
- Uses electrical cleaning equipment in the cleaning of the assigned facility during shift hours assigned, i.e., vacuum cleaners, shampoo machines, high speed buffers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Mail Room Supervisor
Florida Sun Printing
06.2011 - 05.2014
- Possess full knowledge of moving, mail management, duplicating and printing, and warehousing/logistics procedures, such as, organizing employees to perform various duties, and accomplished critical requirements with short turn-around times.
- Manages, trains, and coaches employees, and develops a work environment that promotes high motivation and customer satisfaction.
- Ensures proper and safe use of all equipment used by employees.
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Managed daily office operations, including client account, supply, inventory and records management.
Education
High School Diploma -
West Nassau County High School
Callahan, FL1992
Skills
- Finance and Purchase Training
- Maintains Department Calendar
- Proficiency In Word Processing Applications
- Multi-tasking
- Good communication skills
- Safety regulations
- Organizational skills
- Data Entry Documentation
- Microsoft Outlook
- Workers' Compensation Knowledge
- Excel Spreadsheets
- Manage Budgets
- Microsoft SharePoint
- Critical Thinking
- Administrative Support
- Budgeting
Timeline
Administrative Assistant
Florida State College At Jacksonville
06.2022 - Current
Supervisor of Plant Service Workers
Florida State College At Jacksonville
03.2021 - 06.2022
Sr. Plant Service Worker
Florida State College At Jacksonville
05.2014 - 03.2021
Mail Room Supervisor
Florida Sun Printing
06.2011 - 05.2014
High School Diploma -
West Nassau County High School