Melissa Watson
Callahan,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Florida State College At Jacksonville
06.2022 - Current
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Assessed data and information to verify entry, calculation and billing accuracy.
- Input financial data and produced reports using Peoplesoft.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Organized budget documentation and tracked expenses to maintain tight budget controls.
- Matched purchase orders to invoices and logged invoices into computer.
- Reviewed each invoice and requisitions for payment approval.
- Verified vendor accounts.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed department budgets and generated financial reports for management review.
Supervisor of Plant Service Workers
Florida State College At Jacksonville
03.2021 - 06.2022
- Supervised, trained and coordinated with 10 plant service staff employees and contracted workers.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress and productivity.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Managed staff hiring, training, and supervision.
- Manage budgets in janitorial department.
- Prepare quotes and submit for approval.
- Supervised ongoing daily production phases.
- Used critical thinking to break down problems, evaluate solutions and make decisions
Sr. Plant Service Worker
Florida State College At Jacksonville
05.2014 - 03.2021
- Took a lead role in scheduling and assigning tasks as needed to plant service staff .
- Learned other teammates' work tasks to train as backup.
- Excellent understand of all OSHA rules and regulations.
- Uses appropriate chemicals and cleaners safely and productively according to instructions to ensure personal, public, and personnel safety.
- Proper Knowledge and use of Proper Protective Equipment.
- Performs custodial tasks, i.e., emptying and cleaning waste receptacles; mopping, stripping, waxing, and buffing floors; washing windows; shampoo carpets; dusting furniture; cleaning vents, fans, walls; sanitizing restrooms.
- Checked in and stocked inventory throughout area assigned.
- Good understanding of Safety Data Sheets.
- Cleaned in and around the buildings, prioritizing safety at all times.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Pressure wash as needed
- Set up rooms or outside for any events that are scheduled
- Prioritizes and coordinates work orders
- Uses electrical cleaning equipment in the cleaning of the assigned facility during shift hours assigned, i.e., vacuum cleaners, shampoo machines, high speed buffers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Mail Room Supervisor
Florida Sun Printing
06.2011 - 05.2014
- Possess full knowledge of moving, mail management, duplicating and printing, and warehousing/logistics procedures, such as, organizing employees to perform various duties, and accomplished critical requirements with short turn-around times.
- Manages, trains, and coaches employees, and develops a work environment that promotes high motivation and customer satisfaction.
- Ensures proper and safe use of all equipment used by employees.
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Managed daily office operations, including client account, supply, inventory and records management.
Education
High School Diploma -
West Nassau County High School
Callahan, FL1992
Skills
- Finance and Purchase Training
- Maintains Department Calendar
- Proficiency In Word Processing Applications
- Multi-tasking
- Good communication skills
- Safety regulations
- Organizational skills
- Data Entry Documentation
- Microsoft Outlook
- Workers' Compensation Knowledge
- Excel Spreadsheets
- Manage Budgets
- Microsoft SharePoint
- Critical Thinking
- Administrative Support
- Budgeting
Timeline
Administrative Assistant
Florida State College At Jacksonville
06.2022 - Current
Supervisor of Plant Service Workers
Florida State College At Jacksonville
03.2021 - 06.2022
Sr. Plant Service Worker
Florida State College At Jacksonville
05.2014 - 03.2021
Mail Room Supervisor
Florida Sun Printing
06.2011 - 05.2014
High School Diploma -
West Nassau County High School