Aaliyah Olaya
Newport Beach,CA
Summary
Dedicated and efficient worker with a strong commitment to maintaining organized and clean spaces that attract customers and drive business. Skilled in basic food and beverage preparation, always prepared to lend a hand wherever necessary. Energetic crew member with exceptional abilities in providing excellent customer service and ensuring food safety. Committed to meeting both team and customer needs as a customer-focused food service worker.
Overview
1
1
Certification
Work History
Crew Member
McDonald's
Newport Beach, CA
07.2022 - 12.2022
- Educated customers on menu items, product ingredients and nutritional values
- Performed cashier duties such as taking orders, collecting payments and providing change
- Restocked kitchen supplies including food products and utensils
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles
- Provided excellent customer service to maintain a positive atmosphere for guests
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards
- Adhered to health department regulations regarding food handling procedures
- Resolved customer complaints in a professional manner
- Maintained organized storage areas for food products, beverages and restaurant supplies
- Processed takeout orders quickly to ensure timely delivery of meals
- Served food quickly for positive guest experiences
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Took orders from patrons and input selections into store computer system
- Packed fast food products in approved containers, cups and bags
- Packaged menu items into bags or trays and placed drink orders into carriers
Education
High School Diploma -
Valencia High School
Placentia, CA06.2024
Skills
- Safe Food Handling
- Customer Engagement
- Food Preparation
- Beverage Preparation
- Inventory Restocking
- Drive-Thru Operations
- Complex Problem-Solving
- Line Efficiency
- Flexible Schedule
- Adaptability
- Ordering Procedures
- Spanish Fluency
- Food Running
- Customer Relations Understanding
- Teamwork and Collaboration
- Critical Thinking
Certification
- Servsafe Food Handler [07/22-07/25]
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's
07.2022 - 12.2022
High School Diploma -
Valencia High School