Aaliyah Robu
Cookeville,TN
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
3
3
years of professional experience
Work History
Office Manager
H&T Enterprises
Oak Ridge, TN
05.2022 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Vice President of Operations
Delta Phi Epsilon Sorority
Cookeville, Tennessee
12.2023 - 11.2024
- Managed daily operations, including budgeting, forecasting, resource planning, and scheduling.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Created detailed reports on budgeting, staffing needs, maintenance requirements.
Education
High School Diploma -
Knoxvile Christian School
Knoxville, TN05-2022
Psychology
Tennessee Technological University
Cookeville, TN05-2022
Skills
- Billing
- Staff hiring
- Bookkeeping
- Vendor engagement
- Performance improvement
- Workflow planning
- Financial reporting
- Contract negotiations
- Team supervision
- Team bonding
- Clear oral/written communication
- Report writing
- Workflow optimization
- Meeting planning
Affiliations
Strong interest in fitness and health sciences
Fundraising
Timeline
Vice President of Operations
Delta Phi Epsilon Sorority
12.2023 - 11.2024
Office Manager
H&T Enterprises
05.2022 - Current
High School Diploma -
Knoxvile Christian School
Psychology
Tennessee Technological University