Aaliyah Sanchez
San Diego,CA
Summary
An effective worker and leader with great communication skills. I work well individually and with a team. I am comfortable leading while also being able to handle tasks that are asked of me from leaders. In addition, I have a great work ethic in which I focus on ensuring all my tasks are completed with no room for error. I have 5 years of culinary experience including management of teams and food service.
Overview
7
7
years of professional experience
Work History
Barista
Gaylord Pacific Resort and Convention Center
Chula Vista, CA
05.2025 - Current
- Prepared Beverages to standards , whilst also working with food like exporting it and serving it
- Maintained cleanliness and organization of workstations, promoting a safe and efficient environment.
- Assisted in training new staff on beverage preparation and customer service standards.
- Handling card transactions accurately
- Collaborated with team members to keep a workflow during peak hours , enhancing overall customer service
- Engaging with guest to create personalized experiences .
- Managed inventory retail products to enhance the shopping experience. Minimizing stock outs and assisting guests to find what they may be in search of.
Attendant Gourmet Coffee
Marriott Hotels and Resorts
San Diego, USA
06.2024 - 05.2025
- Handled cash register transactions accurately while maintaining proper security measures
- Ensured that all customer service standards were met or exceeded during each shift
- Maintained cleanliness, neatness and organization of customer areas
- Coordinated with team members to manage peak times efficiently
- Opened and closed establishment on time with proper setup and procedure
- Resolved customer complaints promptly and professionally
Barista
Dark Horse Coffee Roasters
San Diego, USA
01.2023 - 06.2024
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Maintained calm demeanor during high-volume periods and special events
- Memorized official and off-menu coffee and tea preparations
Food and Beverage Supervisor
SeaWorld Parks & Resorts
San Diego, USA
06.2021 - 03.2023
- Provided coaching and mentoring for employees in order to improve their job performance
- Assisted kitchen staff with preparing meals during peak hours or when personnel shortages occurred
- Daily use of cash handling, opening, and closing procedures
- Always adhered to a safe workplace, ensuring all correct uses of PPE
- Always making sure to complete tasks given in a timely manner
- Worked with human resources to train new hires in large groups at a time, showing them the jobs they will be having and going through all safety protocols
- Completing daily orders from vendors to maintain product and team scheduling according to the given labor
- Worked with chefs to create new items for menus and events
- Looking over bars and creating beverages as well
Food and Beverage Assistant Supervisor
SeaWorld Parks & Resorts
San Diego, USA
05.2019 - 06.2021
- Assisted supervisors with everyday tasks
- Experience watching over 50 ambassadors, assigning tasks to each one and maintaining a good flowing workspace
- Ensuring customer service is at the highest levels
- Performed opening and closing duties such as counting money in cash drawers or preparing bank deposits
Education
High School Diploma -
Southwest High School
San Diego, CASome College - Business Administration And Management
Southwestern College
Chula Vista, CASkills
- Complaint resolution
- Team building and leadership
- Food presentation
- Verbal and written communication
- Proficient in Excel
- Goal setting
- Upselling techniques
- Customer service
- Ordering supplies
Accomplishments
- Seaworld F&B Recognition Award for Restaurant Success -2022
- Westin Marriott Employee of the Quarter- 2024
Timeline
Barista
Gaylord Pacific Resort and Convention Center
05.2025 - Current
Attendant Gourmet Coffee
Marriott Hotels and Resorts
06.2024 - 05.2025
Barista
Dark Horse Coffee Roasters
01.2023 - 06.2024
Food and Beverage Supervisor
SeaWorld Parks & Resorts
06.2021 - 03.2023
Food and Beverage Assistant Supervisor
SeaWorld Parks & Resorts
05.2019 - 06.2021
High School Diploma -
Southwest High School
Some College - Business Administration And Management
Southwestern College