Aaliyah Simental
Oxnard,CA
Summary
Professional with extensive experience in patient scheduling, medical record management, and administrative support, ensuring seamless back-office operations. Demonstrates strong organizational skills and attention to detail to enhance efficiency while adhering to healthcare protocols. Skilled in managing front desk activities and fostering a welcoming atmosphere by applying effective communication techniques and customer service principles to elevate visitor experiences. Committed to supporting clinical teams and optimizing patient interactions through a proactive approach to office management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front/back office medical assistant
California Dermatology Institute
12.2024 - 03.2026
- Schedule and confirm patient appointments.
- Greet patients, answer phone calls, and manage inquiries.
- Create, update, and maintain patient charts and electronic medical records.
- Handle billing, process insurance requests, and collect payments.
- File documents, handle correspondence, and manage office supplies.
- Collect and prepare skin samples and other specimens for laboratory testing.
- Assist with wound care and apply dressings.
- Educate patients on skincare, post-procedure care, and treatment options.
- Schedule surgeries with MOHS surgeon
- Sterilize tools
- Refill Lidocaine syringes
Utility Technician
Western exterminator
Ventura, CA
12.2023 - 12.2024
- Help other technicians with their workload they had for the day to make the day easier and faster.
- Had the ability to offer customers our additional services we would offer and make the estimate and sale myself.
- Using chemicals, traps, or other methods to get rid of pests
- Cleaning up after jobs are complete and finishing writing the report for each job.
Hospital distribution/Technician
Vitalant
Ventura, CA
11.2021 - 10.2023
- Fill orders for hospitals by Packing up blood, platelets, Plasma to be ready to be sent out to other hospitals.
- Deliver blood, platelets, plasma to hospitals that had ordered throughout the day.
- Scan and label blood and input it to the system so other hospitals know our inventory.
Education
High school diploma -
Oxnard High school
Oxnard, CA06.2021
Skills
- Communication skills, Filing, cash handling, hospital experience, invoices, dispatching, typing, customer service, sales, data entry, clerical experience, Microsoft excel, pricing, merchandising, insurance verifications, payments over phone, billing, sterilizing tools, refilling medical syringes
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Insurance verification
- Laboratory specimen collection
- Patient care coordination
- Appointment setting
- Wound care assistance
- Medical billing support
- Specimen labeling
- Electronic health records
- Insurance authorizations
Certification
FORK LIFT CERTIFICATION
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front/back office medical assistant
California Dermatology Institute
12.2024 - 03.2026
Utility Technician
Western exterminator
12.2023 - 12.2024
Hospital distribution/Technician
Vitalant
11.2021 - 10.2023
High school diploma -
Oxnard High school