Aaliyah Young
Philadelphia
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. A dependable employee seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Securitas Security Services USA
1930 S Broad St, Philadelphia, PA
07.2025 - Current
- Managed front desk operations, ensuring smooth daily workflow and visitor satisfaction.
- Greeted clients and visitors professionally, creating welcoming environment.
- Handled multi-line phone system, directing calls efficiently to appropriate personnel.
- Maintained accurate records of visitor logs and service requests for security compliance.
- Provided support during emergency situations, implementing established protocols effectively.
- Trained new reception staff on operational policies and software systems for seamless transitions.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Art Teacher Assistant-Intern
Christina Mazer
1798 W Hunting Park Ave, Philadelphia, PA
10.2022 - 06.2024
- Evaluated student artwork and provided constructive feedback to encourage improvement.
- Organized art exhibits showcasing student work for parents, peers, and community members.
- Designed creative projects tailored to specific learning objectives or themes.
- Helped create bulletin boards around the school
- Helped keep the space organized and clean
Education
Associate of Arts - Healthcare Management
Southern New Hampshire University
Hooksett, NH04-2026
High School Diploma -
Simon Gratz High School Mastery Charter
Philadelphia, PA06-2024
Skills
- Customer service
- Attention to detail
- Listening skills
- Teamwork
- Problem-solving skills
- Administrative skills
- Communication
- Time management
- Organization
- Leadership
- Individualized Instruction
- Feedback Delivery
- Collaborative Projects
- Event Planning
- Supply Management
Timeline
Front Desk Receptionist
Securitas Security Services USA
07.2025 - Current
Art Teacher Assistant-Intern
Christina Mazer
10.2022 - 06.2024
Associate of Arts - Healthcare Management
Southern New Hampshire University
High School Diploma -
Simon Gratz High School Mastery Charter