Aamena Khatoon
Niles,IL
Summary
Dynamic professional with a proven track record in customer service and teamwork, demonstrated at LensCrafters and Ulta Beauty. Excelled in enhancing customer engagement through expert product recommendations and efficient problem-solving. Fluent in Urdu/Hindi and Excel certified, I significantly contribute to positive team environments and improved operational efficiencies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
LensCrafters
12.2023 - Current
- Utilizes optical prescription to recommend specific lenses and lens coatings.
- Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
- Conducts measurements using appropriate optical tools and consults with Optician as needed.
- Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, and doctors
Beauty Advisor
Ulta Beauty
10.2022 - 07.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Staff Support Technician
Glenbrook Hospital
01.2023 - 06.2023
- Responded to the immediate needs of patients by answering call lights promptly
- Assisted Registered Nurses and Patient Care Techs
Barista
Starbucks
06.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Portfolio Management Intern
Medtronic
08.2019 - 03.2020
- Intern for the Application Portfolio Management Team
- Assist the Application Portfolio Management Team with tasks set out by various team members, such as research, data collecting and working closely with team members to learn more about the professional world
Education
No Degree - Marketing
Anoka-Ramsey Community College
Minneapolis, MNBachelor of Arts - Marketing
Metropolitan State University
Saint Paul, MN05.2026
High School Diploma -
Irondale Senior High School
New Brighton, MN05.2020
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Certification
Windows
Excel
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Sales Associate
LensCrafters
12.2023 - Current
Staff Support Technician
Glenbrook Hospital
01.2023 - 06.2023
Beauty Advisor
Ulta Beauty
10.2022 - 07.2024
Barista
Starbucks
06.2022 - 08.2022
Portfolio Management Intern
Medtronic
08.2019 - 03.2020
No Degree - Marketing
Anoka-Ramsey Community College
Bachelor of Arts - Marketing
Metropolitan State University
High School Diploma -
Irondale Senior High School