Aamya Thomas
Oklahoma City,OK
Summary
Passionate about helping customers and creating satisfying experiences. Strong history of providing top notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Barista
Starbucks
Littlerock, AR
09.2025 - 01.2026
- Prepared high-quality espresso beverages and specialty drinks according to established recipes.
- Assisted in training new baristas on beverage preparation and customer service standards.
- Collaborated with team members to ensure timely service during peak hours.
Passenger assistance supervisor
ABM Industries
Littlerock, AR
04.2024 - 09.2025
- Greet and guide passengers through check-in, security, and boarding processes.Provide directions to gates, lounges, and other airport facilities.Assist with the use of self-service kiosks for check-in and baggage tagging.Offer personalized help to travelers with special needs, including the elderly, disabled , or those traveling with young children.Provide support with luggage transfers between connecting flights or terminals.Verify passenger tickets, boarding passes, and identification documents.Provide accurate and up-to-date flight information, including delays, gate changes, and cancellations.Offer assistance in rebooking or scheduling flights during disruptions.ensuring passengers adhere to airport and airline regulations ,including security protocols and carry on bagging limits. Help resolve traveler concerns and assist with maintaining order and safety in crowdedareas
Assistant fragrance sales associate manager
Drug Emporium
Littlerock, AR
05.2023 - 01.2025
- Welcome customers warmly and provide personalized service.Assist customers in selecting fragrances by understanding their preferences and recommending suitable options.Ensure the fragrance display is clean, organized, and visually appealing.Set up promotional displays and participate in product launches or seasonal campaigns.Address and resolve customer questions or concerns professionally. Build long-term relationships with clients to encourage repeat business
Education
Parkview Highschool
Littlerock, ARSkills
- strong communication, team work , time management, problem solving, Cash handling , Front desk , Costumer service, Management, Guest Services
Certification
- HHA certified
References
References available upon request.
Timeline
Barista
Starbucks
09.2025 - 01.2026
Passenger assistance supervisor
ABM Industries
04.2024 - 09.2025
Assistant fragrance sales associate manager
Drug Emporium
05.2023 - 01.2025
Parkview Highschool