Aamyah Amos
CHICAGO,IL
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Endeavor Health
11.2024 - Current
- Greeted and checked in patients, ensuring accurate collection of demographic and insurance information
- Verified insurance coverage and obtained necessary authorizations for medical procedures, reducing claim denials by XX%
- Maintained electronic medical records (EMR) system accuracy by updating patient information and documenting interactions
- Collaborated with healthcare team to ensure timely delivery of quality care to patients
- Managed high call volumes in a fast-paced environment while maintaining excellent customer service standards
Phlebotomist
Rush University Medical Center
06.2024 - 10.2024
- Conducted venipuncture and other CT procedures
- Organized daily work based on collection priority
- Stocked phlebotomy cart or carrier with appropriate supplies
- Assembled tourniquets, needles, and blood collection devices to prepare work trays
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients
Phlebotomist
Duly Health and Care
01.2021 - 04.2024
- Assembled tourniquets, needles, and blood collection devices to prepare work trays
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie
- Addressed questions and concerns to educate patients on collection process and procedures
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients
Donor Specialist
Versiti
04.2020 - 01.2021
- Evaluated records and risk assessment information for preliminary donor eligibility
- Managed interactions with donors and donation center personnel to achieve goals
- Analyzed current and potential donor data to identify demographics and trends
- Developed and implemented strategies to improve phlebotomy processes
- Assisted in training and onboarding new phlebotomists
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation
Education
Certificate - Medical Assistant
Lincoln College
Melrose Park, IL06-2025
Skills
- Medical terminology
- Patient assessment
- Electronic medical records
- Venipuncture techniques
- Insurance verification
- Time management
- Patient care
- Customer service
- Healthcare communication
- Medical documentation
Timeline
Patient Access Representative
Endeavor Health
11.2024 - Current
Phlebotomist
Rush University Medical Center
06.2024 - 10.2024
Phlebotomist
Duly Health and Care
01.2021 - 04.2024
Donor Specialist
Versiti
04.2020 - 01.2021
Certificate - Medical Assistant
Lincoln College
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